Jacksonville Chrysler Jeep Dodge

John Willis is the BEST!!! Our family purchased a new Dodge RAM 2500 while driving through Jacksonville. We had not planned to purchase a new vehicle...my husband never wanted Our family purchased a new Dodge RAM 2500 while driving through Jacksonville. We had not planned to purchase a new vehicle...my husband never wanted to part with the Dodge RAM he already had. But...we began to have trouble with "the old blue girl" on our way from Central Florida to Savannah, GA. We had not been on the road long before the trouble began with our truck. Like a ray of sunshine in the darkness...Jacksonville Chrysler Jeep Dodge appeared in the distance. It was 8:30, on a Friday evening. We arrived, camper in tow, with a feeling of desperation. We had specific standards to meet, since we often trailer a boat or camper. There were two trucks on the lot that met our specifications, but alas, one had a gas engine. THAT WOULD JUST NOT DO FOR MY HUSBAND!!! The diesel that was on the lot was, gorgeous. It had everything my husband needed. But...to go through the whole process. I have been burned by a dealer before and I swore I would have my close, very cheap, very no nonsense friend purchase our next vehicle. However, our prayers were answered! JOHN WILLIS could not have been more helpful!!! We were honest about the "code" that our "old blue girl" was sending and about the onset of sluggishness. We were offered a fair deal, signed on the dotted line, and sent our 12 and 13 year old boys outside to begin the process of transferring a decade of "treasures" from our old to the new truck!!! We couldn't have been happier...and still feel that way. My husband was all too glad to familiarize himself with the truck that replaced what he had affectionately called his "coffin" (since he said that he would never replace "the old blue girl"). I have been through several car buying experiences and I can honestly say that I have only had one REALLY BAD experience and pleasantly one REALLY GOOD experience. John Willis made our experience at Jacksonville Chrysler Jeep Dodge our REALLY GOOD EXPERIENCE!!! We recommend that dealership based on the experience we had with him. He is a class act! AClark More

Best sales guy ive worked with. Overall experience was wonderful but what stood out the most was our sales guy Justin Sontag. Just was the upmost professional and cared for my concer Overall experience was wonderful but what stood out the most was our sales guy Justin Sontag. Just was the upmost professional and cared for my concerns and questions. He took the time to show us what your dealership had to offer. Justin was very knowledgeable about all vehicles that we were looking at. He took the time to show them inside and out and made sure no questions were left unanswered. At no time did we ever feel any pressure from him that we needed to do the deal that day. Again we had a great overall experience and when its time to buy again we will be back. I’m sure there are other sales guys that are just as good at your place...make sure you do what you can to keep these guys around. Word of mouth goes a long way. More

Sales Great experience all around. Justin was attentive to our needs and wasn't just trying to get his next sale. He was helpful and made sure to get us int Great experience all around. Justin was attentive to our needs and wasn't just trying to get his next sale. He was helpful and made sure to get us into the vehicle that was appropriate for our family. We were amazed at his product knowledge and will refer all of our family and friends to him! More

truck sale Justin was very helpful in assting me with my truck shopping. I would recommend him to my friends and co workers. I am a customer for life. Thanks Justin was very helpful in assting me with my truck shopping. I would recommend him to my friends and co workers. I am a customer for life. Thanks More

Dealership review I purchased a Jeep Grand Cherokee and Justin was extremely knowledgable of product, he was a pleasure to do business with. I had a great experience wo I purchased a Jeep Grand Cherokee and Justin was extremely knowledgable of product, he was a pleasure to do business with. I had a great experience working with him and would recommend him to anyone! More

AMAZING customer service!!!! Justin did an amazing job helping find my dodge truck!!!! He answered every question, and concern that I had. I would go back to him everytime. Justin did an amazing job helping find my dodge truck!!!! He answered every question, and concern that I had. I would go back to him everytime. More

New Ram 3500 purchase This is the second Ram I have purchased from this dealership both times have been a great experiences, the personnel have been friendly and worked di This is the second Ram I have purchased from this dealership both times have been a great experiences, the personnel have been friendly and worked diligently to find what I was looking for and getting to the price I could live with. More

Excellent customer service I had been interested in purchasing a Jeep for a while. I came to the dealership just to look. Justin was an amazing sales associate. He was very d I had been interested in purchasing a Jeep for a while. I came to the dealership just to look. Justin was an amazing sales associate. He was very detailed when describing the differences between the different Jeep models. He answered all of our questions and was extremely friendly and easy to work with. I did not intend to make a purchase that day, but with all of the information Justin provided, he sealed the deal. I love my new Jeep and I am so glad that I made the purchase at this dealership. The overall atmosphere and friendliness of all of the employees I interacted with that day made for a great experience. More

Great Experience My wife and I bought a Dodge Journey and a Jeep Cherokee from Burt. We believe that we got a great deal on our 2 car purchase. We enjoyed the proces My wife and I bought a Dodge Journey and a Jeep Cherokee from Burt. We believe that we got a great deal on our 2 car purchase. We enjoyed the process and are enjoying the vehicles. More

Mr. Larry Masters But was excellent to work with. Would recommend Burt to anyone looking for a Chrysler Jeep Cherokee to purchase.He took the time with us and was not But was excellent to work with. Would recommend Burt to anyone looking for a Chrysler Jeep Cherokee to purchase.He took the time with us and was not a pushy salesman. Had he of been pushy I would have walked out. More