Back

Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

3.3
248 Reviews

11101 Nursery Field Dr.

Jacksonville, FL

32256

Directions

By Type

Showing 248 reviews

January 09, 2025

They were very easy to deal with. It was easy to set up an appointment and they finish the work very quickly. I highly recommend. More

by dutz244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle , Donna Windsor
December 30, 2024

BEWARE! !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done a More

by DamianKemper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager, Donna Windsor
Dec 31, 2024 -

Jacksonville Chrysler Jeep Dodge responded

Dear Damian Kemper, We have looked up your name and information and we do not have any records of you purchasing or servicing a vehicle from our store Jacksonville Chrysler Jeep Dodge Ram 295 and Baymeadows. If you would like to contact us to see if we can help you get your vehicle in for service to see if we can help you figure out any remaining issues, please contact our Customer Support Manager, Donna at dwindsor@jaxcjd.com or direct line 904-493-5592, so that she may assist you further. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

December 26, 2024

Mrs Donald was my service advisor and she has been absolutely amazing to work with. I would highly recommend her she was very good and communication through the entire process More

by Boulineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Donald
December 23, 2024

Everyone was very helpful and did everything they could to make sure we left with the truck we wanted. More

by Dominique A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derwin Gray
December 21, 2024

Got my car in quickly and done an excellent job serving my Chrysler 300. Thank you . More

by Lisa080874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
December 16, 2024

If you need service, go to Jonatan Birstok, he's very kind, knowledgeable and actually cares to fix your car correctly More

by herringm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonatan Birstok
December 14, 2024

This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and a More

by jody.g.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
December 14, 2024

I go back because of the honesty and patience . .Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefor More

by Bibliafarm_aqha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben salesman
December 07, 2024

I was on a vacation and realized my trailer was just too heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a More

by nickxcdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
November 20, 2024

Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T More

by Jeep seller going to Ford instead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Truque, Donna Windsor
Nov 20, 2024 -

Jacksonville Chrysler Jeep Dodge responded

Dear Prince, thank you for taking the time to provide us with feedback. We are sad to hear we did not meet your expectations. Your experience with our sales representatives does not resonate with the type of customer service we expect from our staff. We will share your comments with our sales leadership for further review. Should you wish to share additional comments, please feel free to reach out to our Customer Support Manager, Donna at dwindsor@jaxcjd.com so that she may understand what transpired during your visit and work towards improving customer needs. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

2
...