Jacksonville Chrysler Jeep Dodge

Recent purchase I definitely would recommend this dealership. Make sure you ask for Craig Jenkins. He totally took the time to understand our needs and our price rang I definitely would recommend this dealership. Make sure you ask for Craig Jenkins. He totally took the time to understand our needs and our price range. He gave us many options and was patient and courteous in our viewing of many vehicles. I definitely will go back when I am ready to change vehicles again. More

Respectful and Professional Sales Staff - Great Deal! I was quite impressed with the staff at Jacksonville Chrylser Jeep Dodge. They took the time to show me the options in a particular vehicle. We took I was quite impressed with the staff at Jacksonville Chrylser Jeep Dodge. They took the time to show me the options in a particular vehicle. We took a test drive and liked the vehicle but were not sure that we were going to purchase that day. The staff ran the numbers and made it work. I researched the price online and it was very competitive. From the sales staff to management to finance, it was a wonderful experience and I felt great driving the new vehicle off the lot. More

Cant believe they do this! After finding the right car, sitting hours signing papers, being given the keys to my new car (and saying "so this is a done deal, right?" Right! I wa After finding the right car, sitting hours signing papers, being given the keys to my new car (and saying "so this is a done deal, right?" Right! I was told with a handshake. I drove away. Just over a month later, right before my agreed upon payment was due, they called asking me to sign something. I stopped by only to find out they were taking "my car" back and giving me back my trade in. Sorry the bank didn't work out. AFTER OVER A MONTH?? Iwas confused, angry, & my credit now suffered with excessive hard hits. I'm not the only one this dealership has done this to, apparently after speaking to the bar association and other dealerships. BEWARE! I am in disbelief a business would do this but I suppose unless someone stops them, they will continue. Damone Smith, Tony in Finance, Reince the General Manager need to be held accountable for the duress they allow and put on customers. More

Great experience! I worked with Devron Taylor to find the car with all the right options. I spent 2 months researching my car online and at the dealership before makin I worked with Devron Taylor to find the car with all the right options. I spent 2 months researching my car online and at the dealership before making my purchase. Devron listened to what I wanted and then found the perfect car for me. This is the 3rd new car that I've purchased in my life and the 2nd new car from this dealership. This has been the least stressful and the easiest purchase I've made. More

One of the most professional sales associate I've met! Devron has continued to prove his professionalism and dedication to providing the best service beyond selling a product. He has been consistent in he Devron has continued to prove his professionalism and dedication to providing the best service beyond selling a product. He has been consistent in helping me with the service of my 2015 Dodge Durango by keeping me informed with the installation of a sunroof, tinting, and dent repair. I highly recommend Devron to anyone who is looking for excellent quality of service on their first or next purchase of a vehicle. Keep up the great work Devron! Jeremiah Brooks Jr. More

Devron Taylor Is An Awesome Sales Profesional Devron was very helpful. He was very informational, introduced me to the first time buyer program and got me a great deal on my new vehicle. I love th Devron was very helpful. He was very informational, introduced me to the first time buyer program and got me a great deal on my new vehicle. I love the fact that Devron built rapor and made me feel special. I'd most definitely refer anyone to this dealership. More

Jeep Grand Cherokee I did quite a bit of research on the grand cherokee and knew that was the vehicle for me. Went in to speak with the sales manager that gave me some nu I did quite a bit of research on the grand cherokee and knew that was the vehicle for me. Went in to speak with the sales manager that gave me some numbers by email and encountered a different sales person. I was under the impression i was meeting with Tony Mariner, instead Devron Taylor was my sales person. Started out very nice, very knowledgable about the vehicle but once i told him i couldn't go any higher on the payments, he seemed to.be somewhat irritated. He tried to show me used vehicles and i specifically said i wanted new. Then he tried to sell me a dodge journey, and i told him point blank i was there to look at the grand cherokees and that is it. Then he asked why i wouldn't put any money down on the vehicle, multiple times. Finally got down to what i wanted and i specifically told him the price he gave me needed to include tax tag title gap and extended warranty. He said yes. Went to sign paperwork and come to find out it didn't include the extended warranty. Ended up getting a discount on the warranty thanks to Troy Smith, but i am still stuck with a payment that is over what i agreed to. During all of this i never once met Tony (i was told he wasnt there yet, and then heard nothing else about him) i have emailed him a few times since i was at the dealer and have recieved no response. I am unhappy with the fact that the person i was supposed to be meeting never showed up. Troy was amazing and very thorough with all of the paperwork and ensured that i understood everything i was signing. All in all, great product, customer service in some areas could use some work. More

Travis was great I had already owned a JEEP Liberty and wanted to get a new JEEP Renegade. I did all the research and showed up at the dealership to test drive the ne I had already owned a JEEP Liberty and wanted to get a new JEEP Renegade. I did all the research and showed up at the dealership to test drive the new Renegade. Travis convinced me to also test drive a Wrangler Unlimited as well (Black Bear). Needless to say 2 totally different test drives. Ultimately, Travis was right...the Jeep Wrangler Unlimited was a much better fit for me. I appreciated all of Travis' patience and advice. Two months later I am still enjoying the heck out of my new car. Thanks! More

Purchase of Ram Truck I have purchased two Ram trucks (recent purchase 2015 Ram) from this dealership and I have been very pleased with their sales and service. I would pu I have purchased two Ram trucks (recent purchase 2015 Ram) from this dealership and I have been very pleased with their sales and service. I would purchase from them again in the future. More

Tony Marinier Tony, Was a great help to me im the recent purchase of my 2016 Jeep Cherokee. I had a few problem but Tony never gave up on me. No many how many t Tony, Was a great help to me im the recent purchase of my 2016 Jeep Cherokee. I had a few problem but Tony never gave up on me. No many how many time I called. He is an great asset to Jacksonville Chrysler, Jeep, Dodge & Ram. I do not know if I will ever purchase another vehicle but if I do you can count on three things: (1) It will be a Jeep! (2) It will be from Jacksonville Chrysler Jeep Dodge & Ram. (3) I will call Tony first..... More