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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
412 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 412 reviews

April 17, 2025

Michele was such a great help getting my car taken care of for my 30,000 mile package along with making sure I got my discount for having repurchased oil changes when I bought my car. I was also helped sch More

by kendall.n.olsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele, Jonathan
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Kendall, We are so happy to hear that you had a good experience with your Service Advisor, Michele! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 16, 2025

Clarissa Philip and trainie. You guys did a great job. The guy in training was also very informative. Tell him I said thanks. More

by Laug2412uss
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clarissa
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are delighted to receive your kind praises for Clarissa, Philip, and their trainee! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 16, 2025

I had my car serviced on Saturday and they were quick and efficient and courteous More

by natalietamburri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tamburri
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Natalie, We will share your 5-star feedback with our staff and Management Team. Our Service Team is glad to have provided you with efficient and courteous care. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 16, 2025

I have bought 7 or 8 vehicles through this dealership. Their communication is always great and if they don’t have exactly what you want, they are willing to help you find it. More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Justin, Thank you for being a valued and returning customer with us! Our entire staff appreciates your kind feedback and 5-star rating. Thank you for your support! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 15, 2025

Very impressive showroom with an outrageous Cafe. The sale stiff the finance people and everyone there was first rate. More

by bkjsaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis in sales and Bob and finance
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are delighted to know that you enjoyed our Sales Team as well as our impressive showroom and cafe! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 10, 2025

Great team/but can’t wait to trade. Sluggish Was told I know “It sucks” More

by timbohb96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Hess, & Finance manager last office on right by exterior doors
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Apr 10, 2025 -

timbohb96 responded

Read all kinds of reviews online after I made my purchase on the Ram. Everything from love my new truck to…. My new Ram is a piece of “beep” Or I bought a lemon. As I stated on the review, All staff and associates get 5 stars. You guys didn’t build the truck personally so my frustration of sluggish, hesitation or as I was told at your dealership… it like pulls back & fourth then at certain speed it’s smooth. I said YES exactly! To be told “Nothing wrong with truck” It sucks I know but that’s just the way the truck does. Not what a customer wants to hear. So I keep it parked at my home during the week to save miles on it and drive my wife’s car to and from work until I can get enough money to put down because of negative equity now. Then I trade it and get a new GMC.

April 07, 2025

Simple and fast, the way it is supposed to be. Done - done - done, done, done. More

by rayz0065@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Writer
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy to know that you had a fast and simple experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 07, 2025

Very responsive, thorough, and helpful. I would definitely recommend this location and salesperson: Wali Hameed More

by Baba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wali
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are elated to read that you had a positive experience with Wali! We will be sure to share your 5-star feedback with our staff and Management Team. Your support and recommendation are appreciated! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

April 03, 2025

Fast friendly informative Answered all questions work with us on price Helped with all our needs More

by Jjez79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are thrilled to know that our team was fast, friendly, and informative during your visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

March 30, 2025

Michelle my service writer was very attentive to my questions and very respectful . She took care of the jeep and I was very pleased with the service More

by radieh69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are so happy that your Service Advisor, Michelle, provided you with respectful care for the needs of your Jeep! We will share your 5-star review with our attentive staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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