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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.7
412 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 412 reviews

May 23, 2025

Service was excellent ,very happy 😊 No complain at all ,very professional,I do recommend this dealership More

by Davidcountry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are elated to know that our Service Team provided you with excellent care and professional interactions! We will share your 5-star review and feedback with our staff and Management Team. Thank you for being so supportive! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 22, 2025

I was very pleased with the service and the level of care they provided a week ago. More

by meochiac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qui
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, It's wonderful to know that you were pleased with the level of service and customer care you received from our Service Team! We will share your 5-star review and feedback with our staff and Management Team. We're glad we could get you back on the road quickly! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 21, 2025

Nikki was great to work with. The whole team is top notch. This is our third Jeep vehicle from this dealership, and we will definitely be back. More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Darren, Thank you for your continued loyalty! We're thrilled to hear you've had great experiences with our team and appreciate you choosing us for your third Jeep! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 20, 2025

Got me in and out fast for an oil change and tire rotation. Appreciate the fast service. More

by ritchiecandc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Lawrence
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

We are so happy to hear that our Service Team took care of you in a timely and efficient manner! We will share your 5-star review and feedback with our staff and Management Team. We're glad we could get you back on the road quickly! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 20, 2025

Michelle Fillyaw was an excellent advisor! She was able to help me choose the level of 30k major service my Jeep needed. My experience with the staff has been universally positive. My ve More

by delorenzos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Fillyaw
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

We are delighted to hear that you had an excellent experience with your Service Advisor. Michelle! We will be sure to pass along your 5-star review and glowing feedback with our staff and Management Team. We appreciate your support! Please feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 14, 2025

Terrific dealership with great service throughout. Staff really seems to care. I feel I can trust these people with my firstborn. More

by Bblanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

We are so happy to hear that you had an outstanding experience with our Service Team! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! We'll be here when your firstborn needs a new car and service on it! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 13, 2025

The service rep Michelle was excellent in every way. Well spoken, knowledgeable, and extremely helpful. More

by caw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Fillyaw
May 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

We are so happy to hear that you had a good experience with your Service Advisor, Michelle! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 10, 2025

Service is always amazing! Clarissa has been phenomenal as my primary advisor. I would highly recommend! More

by Greene71
Recommend Dealer
Yes
Employees Worked With
Clarus’s
May 12, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, We are thrilled to hear that you always have an amazing experience with your Service Advisor, Clarissa! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 09, 2025

I loved my experience at JCJD at the Baymeadows location! Wali, the rep who helped me was amazing at answering all my questions and being super transparent about the whole process. He showed me and explained More

by Giulia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Giulia, We are thrilled to read about the amazing experience our Sales Team provided you! Congratulations on your new Jeep Grand Cherokee. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

May 08, 2025

I just started a review but not sure if it went through— excellent experience with Lorenc. Would definitely recommend shopping with this dealership. More

by tiffanycthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenc
May 11, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Tiffany, We are delighted to know that you had an excellent experience with your Service Advisor, Lorenc! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your patronage! You are always welcome to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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