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Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
237 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 237 reviews
December 30, 2024
BEWARE! !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done a !! We bought a brand new Jeep. Had it 3 days, in the shop. Got it back and 3 days later in the shop again. The app shows it had electircal work done at 6 miles. Long story short, the GM told his salesperson that there was nothing he could do. Didn't even have the guts to do it himself. I mentioned an attorney and was told they will; no longer speak with mne. 3 electrical issues in a brand new Jeep in less than 30 days and they want to hide and deflect instead of doing what is right and swapping it out. DON'T BUY HERE and Jeeps aren't built like they used to be. More
by DamianKemper
Employees Worked With
General manager, Donna Windsor
December 26, 2024
Mrs Donald was my service advisor and she has been absolutely amazing to work with. I would highly recommend her she was very good and communication through the entire process absolutely amazing to work with. I would highly recommend her she was very good and communication through the entire process More
by Boulineau
Employees Worked With
Mrs Donald
December 14, 2024
This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and a The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and attempting to get the same service advisor that I have had previously. More
by jody.g.barnes
Employees Worked With
Donna Windsor
December 14, 2024
I go back because of the honesty and patience . .Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefor .Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefore I go back everytime I need a new vehicle. Honesty is top priority . More
by Bibliafarm_aqha
Employees Worked With
Ben salesman
December 07, 2024
I was on a vacation and realized my trailer was just too heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a new one. The process was fairly smooth and I'm very happy with the trick. Darius was my salesman and he worked with me from the start. Overall it was a great experience since I had no intention of buying a new truck while on vacation. I feel much safer and my family is also happy with the new 3500 Ram Laramie More
by nickxcdad
Employees Worked With
Darius
November 20, 2024
Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. TERRIBLE customer service. More
by Jeep seller going to Ford instead
Employees Worked With
Caleb Truque, Donna Windsor
November 19, 2024
NEVER GOING BACK! !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not get a quote until Monday and it came in at $16,000.00. Service person offered to buy the Jeep said he was looking for second car. Got a second opinion on repairs need, glad I did, repair bill only 2600.00. More
by mdschade0925
Employees Worked With
Donna Windsor
