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Jackson Acura - Service Center

Roswell, GA

4.8
4,800 Reviews

4,800 Reviews of Jackson Acura - Service Center

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August 12, 2022

Welcoming and Friendly Staff, Fast service. Dealership is very clean and has nice waiting area. More

by jamesspencer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Aug 12, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 12, 2022

Nick Covino is already wonderful to work with and alway professional. Still have a little shaking when get up to 70 or higher. Don’t know if it need balancing since we all the tires. Need to get it in th More

by strakerj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

August 11, 2022

They are fast and friendly and they don’t pressure you into adding on additional services. More

by Janeen Clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Jackson Acura responded

Janeen, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody was able to help, and we look forward to seeing you again!

August 11, 2022

Very clean and well run. . nice people work there. They are flexible to your service needs More

by joesphjohno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura!

August 10, 2022

Very customer oriented and focused on the needs of the client in resolving problems and maintaining my car More

by Rett1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 10, 2022

Great service as always. Very friendly and professional and prompt. Dealership is very clean and has nice waiting area More

by kms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! Please don't hesitate to let us know if we can be of further assistance.

August 09, 2022

Always bad service in this location. Two issues in two visits. I don’t want to came back anymore. More

by mafm77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Hilden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Jackson Acura responded

We have attempted to contact the client multiple times to discuss these issues, but we have not received a response from the client.

August 07, 2022

I was informed that I needed a new front axel; both front axels were replaced only 19k miles ago at 105k miles. I will never give Jackson Acura a penny ever again! More

by Paolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Always so polite and helpful. Easy to get an appointment for service. Service is quick and on time. More

by n_noelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you again in the future.

August 06, 2022

I have been a loyal customer here since 2006 and appreciate my dependable and outstanding Service. I am especially thankful for Nick Corvino—- he takes great care of my car and provides excellent More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Jackson Acura responded

Patty, Thank you for leaving us this great review! We really appreciate your years of loyal patronage. We are very happy to hear that Nick and our team could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

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