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Jackson Acura - Service Center

Roswell, GA

4.8
4,800 Reviews

4,800 Reviews of Jackson Acura - Service Center

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August 25, 2022

Fantastic service. Reviewed what they were doing, how I was covered under my warranty and give me an update on timing. Thanks for a job well done. More

by HOLLYKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 25, 2022

Good place, good people and good work. Thanks for asking me about it and I More

by yinzguys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 25, 2022

Can't say enough for the service we get a Jackson Acura. To working with Yvonne who is wonderful. The cleanliness of the place the snacks the comfort of waiting for your car. And how thorough they are when More

by atlspeech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 24, 2022

I have had consistently positive experiences at Jackson Acura. The service staff is responsive and professional. I have nothing but good things to say about routine services as well as unexpected problem More

by Jbrry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jackson Acura responded

It's great to hear that our service team again delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 24, 2022

I am very satisfied with the quality customer service that I received from Jackson Acura!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jackson Acura responded

It's great to hear that Yvonne and our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

August 24, 2022

They offer quick service and have a nice waiting area with private rooms available. Personable, helpful staff. More

by KTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura!

August 23, 2022

We usually have a nice experience, however our service advisor this time was smug and rude, and if I ever get him again I will change locations. His name is Cody Johnson and I can tell you that he is a ba More

by Ktmama2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Another good experience with the Acura service team. They got me in and out very efficiently. He communicated services that needed attention. More

by evan_harbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

August 20, 2022

Yvonne is simply the BEST! !! She truly cares about you as a person and not just a number. More

by bmagyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Jackson Acura responded

It's great to hear that Yvonne and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 19, 2022

Yvonne and germaine did a great job servicing my car. Ask for them both when you set a service appointment More

by rflauter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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