Jackson Acura - Service Center

I always enjoy excellent service. Went to get a routine oil change and get everything set. Also got my key fob batteries replaced. I got an education on how to enter and start my car Went to get a routine oil change and get everything set. Also got my key fob batteries replaced. I got an education on how to enter and start my car should the key fob go dead again. I've been going to Jackson Acura Service Department for over 9 years because I have a great experience every time. More

I wanted to give a big kudos to Cameron! He was very professional, courteous, and helpful. I didn’t have any appointment and he took care of me. My apologies to Cameron for my lack of engage He was very professional, courteous, and helpful. I didn’t have any appointment and he took care of me. My apologies to Cameron for my lack of engagement after I dropped off my car… I was on a work conference call. He did not skip a beat and got everything done including my checkout. I really appreciated his tentativeness. Thank You! Jennifer More

very professional gets the work done in a timely manner. Yvonne Russel is amazing to work with Yvonne Russel is amazing to work with More

We always enjoy working with Nick. He is the best. Always very helpful and professional. He is the best. Always very helpful and professional. More

Jackson acrua’s service department is nothing like it used to be. I’ve been a loyal customer for the last 5 years and will not be returning. The service specialist recommended everything but what was cov used to be. I’ve been a loyal customer for the last 5 years and will not be returning. The service specialist recommended everything but what was covered in the multipoint inspection, which I didn’t realize until I got home and checked my email. The ridiculous part is the dealership keeps reaching out to me to schedule service for the items that were not completed while I was there. Their customer service is extremely poor. I’ve reached out serval times and I have not been given the decency of a call back. Take your money elsewhere as the service department can no longer be trusted. More

If I had to think of one word I’d say, FLAWLESS! I had a not so good experience at Ed Voyles Acura and had my 2006 Acura MDX towed there on a Saturday the car was DOA Yvonne cheerfully helped and a I had a not so good experience at Ed Voyles Acura and had my 2006 Acura MDX towed there on a Saturday the car was DOA Yvonne cheerfully helped and as well as the Advisor in her absence and then fast forward to now Stephen referred me to Reggie whom found a 2019 Acura MDX for me that I happily purchased and ended up with Yvonne again for servicing funny how life works but she was wonderful and suggested other services to save money for me later $500+ and nothing out of pocket for me! I went in for a simple oil change yet she was thinking futuristic and saved a phone call or visit later! FLAWLESS…. More

Nick from the service department is the best - he is always able to take care of our service needs in a timely manner always able to take care of our service needs in a timely manner More

Went in for an oil change and inspection. The job was performed in under an hour and I was on my way. Yvonne the service rep was very professional and informed me throughout the visit. Excell The job was performed in under an hour and I was on my way. Yvonne the service rep was very professional and informed me throughout the visit. Excellent service. More

The staff are professionals who were able to solve my car’s issues in just a few hours. The waiting area is very comfortable and the car was ready and cleaned . Nick informed me of other problems that I car’s issues in just a few hours. The waiting area is very comfortable and the car was ready and cleaned . Nick informed me of other problems that I needed to be aware of. This dealership has never disappointed me. More

Nice experience of car services. Went there in the morning and got a pickup reminder an hour later. Went there in the morning and got a pickup reminder an hour later. More