4,800 Reviews of Jackson Acura - Service Center
I drove all the way from Charlotte to get my car serviced. Jackson Acura is the best!!! serviced. Jackson Acura is the best!!! More
Excellent service by Scott from start to finish. I came in without an appointment and was helped right away. And then the service was fast and comprehensive. Also the explanations behind the work an I came in without an appointment and was helped right away. And then the service was fast and comprehensive. Also the explanations behind the work and the overall customer service was too class. The team at. Jackson Acura is always a pleasure to work with. More
There’s a reason why I’ve been a loyal customer at this dealership for 15 years and counting… because everything they do or offer is focused around being transparent and providing an exceptional experience dealership for 15 years and counting… because everything they do or offer is focused around being transparent and providing an exceptional experience! More
On time and guidance to keep the car in good shape. Work completed very professionally. Work completed very professionally. More
Very quick to greet, polite, & friendly service advisor. This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that our first servicing was free with our contract and that additional service work was included. When we picked up the car I asked if he had updated our servicing booklet & he said they no longer do that since it's in their system...however he wasn't sure if other dealers out of state could see that. I believe he was new 🙂 as they must since Carfax knows... More
Yvonne Russell was very helpful. Would have liked a loaner for a warranty issue but understand no cars were available but service was supposed to take two weeks and it was done i Would have liked a loaner for a warranty issue but understand no cars were available but service was supposed to take two weeks and it was done in one week! Good experience! More
We asked for the tires to be rotated along with an oil change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours More
Thank you Yvonne for the smooth, easy, and timely service. Appreciate you! Also, scheduling in the app was nice. service. Appreciate you! Also, scheduling in the app was nice. More
Excellent service , techs are awesome . Place extra clean , nothing bad to say, treatment is number one and car comes back washes all the time Place extra clean , nothing bad to say, treatment is number one and car comes back washes all the time More