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Jackson Acura - Service Center

Roswell, GA

4.8
4,800 Reviews

4,800 Reviews of Jackson Acura - Service Center

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September 25, 2022

I have been doing all my service here since the dealership opened and always deal with Nick. He makes sure the job is done right, quickly and fairly. The result is that I have been able to drive an More

by craigsimons7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 24, 2022

Prompt. Friendly. Fair. Good value to the service given. Easy to schedule. Nice summary report. More

by dcapik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

September 23, 2022

I had worked in the auto industry for many years. and saw Jackson at the top of the list for efficient clean and on the ball service. was very impressed with my visit More

by JATHARP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 23, 2022

Fantastic service. Fast, courteous and informative. Easy to make appointments and they have great follow up. More

by vbaur98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2022

Very good service and very informative, courteous I will always bring my car here to service thanks to the staff for always doing a great job. More

by marjorielabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Marjorie, It's great to hear that Cody and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 23, 2022

There are hardly any service coupons or discounts at Jackson acura. The service cost are comparatively higher than other acura dealers in Atlanta. More

by NV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Sep 24, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 3 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 22, 2022

Trust and appreciate the guidance received on all recommended work to be performed. Though pricing is high, I find comfort in the quality of service More

by mad_mcintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 22, 2022

Fast and friendly drop off, work was done on time and ready for me in less than an hour. Highly recommend Cody. More

by Jcarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

We are happy Cody and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2022

Yvonne was amazing! ! Need more workers like her!! She was so kind and courteous!! She went above and beyond for my first time bringing my car in. More

by eddiemcclain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 22, 2022

Jackson Acura has always been very helpful and accommodating when we bring one of our two Acuras in for service. Work is done quickly and complete, and the customer waiting area is very pleasant. More

by FREDBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we hope to see you again!

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