Jackson Acura - Service Center

Jackson Acura responded

Thank you for your feedback and for the four-star rating! We're delighted to hear that you always request Yvonne in Service and Paul in Sales, and we appreciate your kind words about their performance. At Jackson Acura, we are committed to providing exceptional service and ensuring our customers have the best experience possible. If there is anything we can do to earn that fifth star or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back and continuing to serve you! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your recent experience with Cody! We’re delighted to hear that Cody's patience and understanding made a positive impact during your visit. At Jackson Acura, we strive to provide exceptional service and are thrilled that Cody took the time to assist you both on the phone and in person. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that you've consistently had great experiences with our service department. Efficiency and courtesy are top priorities for us, and it's fantastic to know that Matthew was able to get you in and out quickly. We truly appreciate your recommendation to friends and family, as it speaks volumes about your trust in our team. We're committed to maintaining this high level of service for you and all our customers. If you need anything else, please don't hesitate to reach out. We look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you were greeted promptly and that your car was ready as promised. Providing efficient and timely service is very important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we're always here to help. If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to let us know. We truly value your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that you've consistently received service with satisfaction and a smile at Jackson Acura. Providing excellent service and ensuring our customers leave happy is at the heart of what we do. If there's anything else we can assist you with, please feel free to reach out. We truly appreciate your feedback and look forward to continuing to serve you with the same level of dedication and friendliness in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a pleasant car-buying experience with us. At Jackson Acura, we pride ourselves on creating a low-pressure environment for our customers, ensuring you feel comfortable and informed throughout the process. We're glad Paul made the experience enjoyable and seamless for you. He's truly a valued member of our experienced team! Your recommendation means a lot to us, and we appreciate your trust and support. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to meet your vehicle needs - Enjoy your new car! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you've been very happy with the professionalism and efficiency at Jackson Acura. Yvonne truly is a superstar, and we're thrilled that she has made such a positive impact on your experience. Her thorough explanations and excellent communication are qualities we greatly value. It truly means a lot to us that you choose to drive to our dealership rather than going somewhere closer to home. Your loyalty and trust are deeply appreciated. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that Cody provided you with thorough and thoughtful answers to all your questions. Cody's dedication to excellent customer service is something we highly value, and we're glad it made a difference in your visit. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your recent experience with us! We're delighted to hear that our service members were able to swiftly and efficiently address the issue with your vehicle, ensuring everything is running smoothly now. Providing excellent service is always our priority, and we're pleased that you found our team to be quick and efficient in resolving the problem. And we're glad that you were pleased with the state of your vehicle upon its return. At Jackson Acura, we're committed to going above and beyond to ensure your satisfaction! Your feedback means a lot to us, and we truly appreciate your trust in our team. Should you ever need further assistance or have any additional feedback to share, please don't hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team