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Jackson Acura - Service Center

Roswell, GA

4.8
4,732 Reviews
Call Service Center (770) 650-4000

4,732 Reviews of Jackson Acura - Service Center

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November 30, 2022

I brought my RDX in for service. Service was very quick. It was a pleasant experience. More

by CMCDOUGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 30, 2022

YVONNE RUSSELL IS THE BEST TO WORK WITH. SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE! More

by leslieshimel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Jackson Acura responded

Leslie, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

Helpful
November 30, 2022

I have been working with Nick Covino for many years over two SUV’s He is a great person to work with. More

by John Elias
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Jackson Acura responded

John, Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

Helpful
November 29, 2022

I have consistently received 5 star service from Nick Covino at Jackson Acura. Great service and very professional. More

by terri11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team are able to help, and we look forward to seeing you again!

Helpful
November 28, 2022

Great service. I really do not understand why a fifteen word review is necessary though. More

by chrismccarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Jackson Acura responded

Chris, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 27, 2022

Excellent service during a challenging situation. Having a loaner car was invaluable with parts delayed. Coordinators were on top of communication and working with insurance. More

by maria.thornton
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jackson Acura responded

Maria, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 25, 2022

The service was very good and timely and responsible. The coordinator did an excellent job. More

by henrylange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Helpful
November 25, 2022

Great service: responsive and thorough Easy to schedule Helpful reminders Efficient service Knowledgeable service advisor More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Jackson Acura responded

Derek, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 25, 2022

Great service. They provided a car service to the house and the driver Jeffrey was phenomenal More

by REINDOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 24, 2022

Very professional and courteous team from start to finish. Excellent communication during the entire service process. More

by birdslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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