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Jackson Acura - Service Center

Roswell, GA

4.8
4,732 Reviews

4,732 Reviews of Jackson Acura - Service Center

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December 03, 2022

Very quick and great service! Consistent quality every time that I take my car in for service. More

by jpjstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Jackson Acura responded

Thank you for your repeat business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

The staff communicated expected wait times for service well. The wait times are always pretty long though at this location. It seems this location is always very busy. Maybe it would be better to allow More

by bbcrutchfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Just in for an oil change. All happened as expected. Rodney went out of his way to may sure I was taken care of! More

by Justin Tyme
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Justin, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Rodney and our team were able to help, and we hope to see you again!

December 02, 2022

Great service department. Proactive and fair! Appreciate their efforts to keep up updated on service and the app used to check. More

by clemswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 02, 2022

Excellent Customer Service and attention to detail. They went above and beyond to make sure my car was Service thoroughly and with the greatest of care. More

by lewisthomas918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Jackson Acura responded

Lewis, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 01, 2022

In for oil change at 845. Out at 1030. Will try appointment next. Otherwise good service. More

by Kay Esco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

Kay, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 01, 2022

I just had maintenance services, engine oil, filter, transmission oil, and front differential fluid replacement at Jackson Acura. They did a great job. More

by alpswon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

Nick Covino is the best service writer I have ever had. Very clear and communicate appropriately More

by peterblakeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

Peter, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

December 01, 2022

Took my car in immediately, and made sure that it was fixed in a timely manner. More

by ajcarter66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 30, 2022

Cody provided excellent service. It was a A1 maintenance service. Everything looks good except tyre which I may need need next service More

by ay02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we hope to see you again!

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