Jackson Acura - Service Center

I Great Service Very efficient for warranty repair. Offered transportation which was nice. Completed job with no complications. Service area very clean and well organ Very efficient for warranty repair. Offered transportation which was nice. Completed job with no complications. Service area very clean and well organized. Personnel knew my arrival as had appointment. More

New to the Acura family I just bought a 2015 Acura MDX and I stopped in to have a spare tire installed and Jackson Acura was great. Brittany, my service advisor was top shelf I just bought a 2015 Acura MDX and I stopped in to have a spare tire installed and Jackson Acura was great. Brittany, my service advisor was top shelf. I will be bringing my car there from now on. More

Acura ILX service Great service with my Acura regular maintenance. Brittany provided a good service experience at Jackson. Will definitely recommend this for any servic Great service with my Acura regular maintenance. Brittany provided a good service experience at Jackson. Will definitely recommend this for any service requirements with Acura. More

Wonderful & Quick Service I visited this location for a few issues and the Acura team informed me of what was needed and not needed and repaired the minor issues with no charge I visited this location for a few issues and the Acura team informed me of what was needed and not needed and repaired the minor issues with no charge in a timely manner. More

3 Acura's, Never disappointed! I have 3 Acura's that are always serviced at Jackson Acura. I have always received excellent service and information from Nick and Rodney ( Service Ma I have 3 Acura's that are always serviced at Jackson Acura. I have always received excellent service and information from Nick and Rodney ( Service Manager). I have sent my wife and daughter for service and they have been very pleased also. More

Cody is a great service representative Cody always treats me with professionalism and care! I always can trust that he will not upsell me, but will point out was is best for the longevity Cody always treats me with professionalism and care! I always can trust that he will not upsell me, but will point out was is best for the longevity of my MDX. Keep up the good work! More

Service I felt ignored when I pulled up although there were employees standing around. Not to mention another customer pulled up after me and was called in an I felt ignored when I pulled up although there were employees standing around. Not to mention another customer pulled up after me and was called in and processed before me! More

Transmission concern I took my car to the service department as I was concerned of the jerk at 2nd to 3rd gear and vibrating at 42 and 80 mph. Brittiany Byas, the service I took my car to the service department as I was concerned of the jerk at 2nd to 3rd gear and vibrating at 42 and 80 mph. Brittiany Byas, the service consultant, arranges for a ride with Dwight who feels the same effects. He recommends the software update for the transmission and reinforces, the information Brittiany provided, that the car has logic that learns the way I drive so it performs better. He recommends that I give it at least two weeks for the logic and software to merge. Software update was completed within 2 hours and I was on my way. Brittiany’s follow up, communication and drive to want to make this right for me is consistent with every trip. I am sure she’ll ask me how it’s driving two weeks from now. More

Courteous and Helpful Service was prompt, transparent and priced fairly. I didn't walk away feeling like I had been scammed for services or parts, which was a welcome chan Service was prompt, transparent and priced fairly. I didn't walk away feeling like I had been scammed for services or parts, which was a welcome change from other dealerships I've used. More

Great Experience Nick handled my service efficiently and in a timely manner. I really appreciated that, so I get get back to work. He also set up my Handsfree for me Nick handled my service efficiently and in a timely manner. I really appreciated that, so I get get back to work. He also set up my Handsfree for me. Thank you, Nick! More