Jackson Acura - Service Center

Saturday Servicng Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank yo Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank you very much More

Great experience They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first cl They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first class. More

Excellent Service I have used Jackson Acura for service for the last 4 years. My car is always already when promised and Nick does an excellent job treating me as a val I have used Jackson Acura for service for the last 4 years. My car is always already when promised and Nick does an excellent job treating me as a valued customer. I have to thank Mr. Jimmy for dropping me off and picking me up during my car servicing - he’s always courteous and kind. Jackson has my vote for service!! More

Vehicle Service My service provider, Nick Covino is always accommodating, knowledgeable and courteous. I always feel like I am getting the best service when I am at J My service provider, Nick Covino is always accommodating, knowledgeable and courteous. I always feel like I am getting the best service when I am at Jackson Acura and Nick major contributing factor! Great quality service and great people will make me a returning customer. More

A14 (+) Service I can always trust their advice and their quality of work. Very customer-focused, and friendly. Plus, they always offer the latest coupons / special I can always trust their advice and their quality of work. Very customer-focused, and friendly. Plus, they always offer the latest coupons / specials. Service waiting area is mediocre but I appreciate the free coffee, Cokes, and snacks. More

Professional and thorough service Jackson Acura does a great job. I pull in and I’m greeted immediately by a team member to get my car started for regular servicing. When finished, Nic Jackson Acura does a great job. I pull in and I’m greeted immediately by a team member to get my car started for regular servicing. When finished, Nick Covino is professional and thorough as he reviews all points of service and presents my car serviced, washed and vacuumed. More

Service Brandon is excellent and very friendly and answered all my questions genuine. I highly recommend Brandon. Excellent service with Acura and i am Brandon is excellent and very friendly and answered all my questions genuine. I highly recommend Brandon. Excellent service with Acura and i am very happy More

Routine Maintenance I purchased my neighbor's Acura after having admired it from the day I moved into the neighborhood. He had the RL serviced at Jackson so I just conti I purchased my neighbor's Acura after having admired it from the day I moved into the neighborhood. He had the RL serviced at Jackson so I just continued with his program. Meeting Rodney, the Service Manager, and Brittiany Byas, a Service Advisor, made the decision to use Jackson for service even easier: they have never failed to be fair, accommodating and thorough. As a single woman, I am grateful to know they are taking good care of me by taking good care of my car. I really like them as people, too! Very personable and they greet me by name. They help make car maintenance a lot less cumbersome. More

Great service. Great personnel My girlfriends car broke down and required a service that was dealer only. Jackson acura gave me by far the lowest quote (which accurately represented My girlfriends car broke down and required a service that was dealer only. Jackson acura gave me by far the lowest quote (which accurately represented the service). Upon arrival the staff was knowledgeable and went above and beyond staying late out of genuine compassion. More

Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then proceeded to try to up sell me on every conceivable service offered by Jackson Acura. I only came in for an oil change. Very poor service experience. Marc More