Jackson Acura - Service Center

Service representative was informative and responsive. It was just a routine service schedule. I really didn't agree with onboard computer code B123 specifying it was time for another transmission fluid c It was just a routine service schedule. I really didn't agree with onboard computer code B123 specifying it was time for another transmission fluid change since it was only 23,000 miles since the last one, especially since the manual itself calls for it every 30,000 miles and I was only at 86,000 total with this being the 3rd one since I purchased the Odyssey brand new. But it says something for your rep to have coached me into going ahead with it at this time. I did not feel badgered, she respected my knowledge and differing opinion. More

Never had an issue Been taking my MDX for service here since we moved here in 2013 and found this place to be reliable and do not oversell. Prices seem fair for being a Been taking my MDX for service here since we moved here in 2013 and found this place to be reliable and do not oversell. Prices seem fair for being a dealership. Service was great and the waiting area was good. Even has a couple of rooms to take phone calls. More

Good Work, Fair Prices, Nice Facility Appreciate the ease of scheduling on line and the comfortable facility where I can work. They even have private spaces where people can get to a quie Appreciate the ease of scheduling on line and the comfortable facility where I can work. They even have private spaces where people can get to a quiet place if needed. More

Great Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was v Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was very nice More

Brittinay and Rodney went above and beyond. Simply the best dealership in the Atlanta area. After years of a closer dealership I called around for pricing as my car needed a significant repair. Simply the best dealership in the Atlanta area. After years of a closer dealership I called around for pricing as my car needed a significant repair. Jackson Acura was not only more affordable but they had the parts in stock and were able to get me in immediately. While there was a mix up in the parts price I was quoted Rodney and Brittinay made it RIGHT. They have gained a customer for life....even if it’s a bit further than my old dealership. Brittinay was outstanding. More

great service always good to bring car here for service. had to wait 1.30 hr but it was a drop in so still was fast service always good to bring car here for service. had to wait 1.30 hr but it was a drop in so still was fast service More

A1 Service - Excellent Brittany at Jackson Acura was the best service person I have experiences over my 10 years with Jackson. Very caring, very educated and logical recomme Brittany at Jackson Acura was the best service person I have experiences over my 10 years with Jackson. Very caring, very educated and logical recommendations. More

My Service location of Choice Jackson Acura is and has been a great place for me to get my 2002 TL serviced. I could take it other places but choose to take it there primarily due Jackson Acura is and has been a great place for me to get my 2002 TL serviced. I could take it other places but choose to take it there primarily due to the customer service I receive from the service technicians as well as the service manage. KUDOS to Jackson Acura!!! More

Excellent Service Yes, I would recommend this service center. I have been bring my vehicle for 9 1/2 years to this dealership and service center. When I live 1 hour aw Yes, I would recommend this service center. I have been bring my vehicle for 9 1/2 years to this dealership and service center. When I live 1 hour away. More

Great service experience Brittany and team did a great job servicing my 2018 TLX. The routine maintenance took less time than I anticipated and I was in and our in <2 hrs. Brittany and team did a great job servicing my 2018 TLX. The routine maintenance took less time than I anticipated and I was in and our in <2 hrs. More