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Jackson Acura - Service Center

Roswell, GA

4.8
4,795 Reviews
Call Service Center (770) 650-4000

4,795 Reviews of Jackson Acura - Service Center

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September 26, 2023

service was prompt efficient and great! we had a very good experience, Sabri helped us in all the process! More

by Xprasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sabri jiffry
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Oct 02, 2023 -

Jackson Acura responded

Thank you for your feedback -- It's great to hear Sabri and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 26, 2023

The service was great. Wait time was less and no pressure for recommendations. Overall satisfied More

by vineet12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Jackson Acura responded

Thank you very much for taking the time to share your positive experience-- Feedback from you is one way we know we are achieving our goals. Please let us know if we can assist you again!

September 25, 2023

na na na na na na na ma ma na na ma ma na na More

by kerry.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and business mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional one. We hope to see you again so we can demonstrate our commitment to quality customer service.

September 25, 2023

Nice place to visit and the staff and management is amazing people who cares about the customers. More

by christopher_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura-- Your kind words mean so much to us. We appreciate your feedback and are happy to hear that our team continues to meet your needs. Customer satisfaction is our #1 priority! We look forward to assisting you with your future sales and service needs.

September 23, 2023

Good service although pushing too many unnecessary repairs. That's all I got to say. More

by Gizzi.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura -- While it's good to hear our team delivered a 4 Star experience, we strive to deliver an exceptional one. We thank you for your honest feedback, it helps us achieve our goal. Hope to see you again and deliver a 5 Star experience!

September 20, 2023

Everyone was very helpful. Answered all my questions and took great care of my car. More

by E. Lagarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Jackson Acura responded

Thank you for taking the time to leave this review-- We work hard to make sure our guests have an exceptional experience. Feedback from you is one way we know we are achieving our goals! Please let us know if we can assist you again.

September 20, 2023

I been customers for more than 15 years and i felt one thing from day one till date that “Great customers service” More

by RAJESHKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Silverman
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Sep 25, 2023 -

Jackson Acura responded

Thank you very much for this excellent review and for your loyal business! We greatly appreciate your feedback and are happy to hear that our team has continued to meet your needs. We look forward to assisting you with your future sales and service needs!

September 16, 2023

Great service department! Nick is a great service advisor! I’ve been using this dealership for years and Nick has always been very clear about what needs to be done to my car More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Jackson Acura responded

Thank you for taking the time to leave your feedback! We're delighted to hear Nick and the rest of our service team have continued to provide a great experience. We appreciate your business and look forward to working with you in the future!

September 15, 2023

I rely on Jackson Acura to look after my RDX. This is a matter of trust for me and Nick Covino is my go-to person! Nick is honest. That means a great deal to me. More

by TRAV21HSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are happy to hear that Nick has continued to meet your needs! We sincerely value your business and look forward to your next visit. Thank you for choosing Jackson Acura!

September 14, 2023

The service department at Jackson Acura is very good. Yvonne Russell is knowledgeable and professional! More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Jackson Acura responded

Thank you for the kind words about Yvonne and the rest of our service department! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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