Jackson Acura - Service Center

I have been working with Jackson Acura on recalls and A/C warranty issue. Yvonne is amazing customer support executive to handle all the issues so far. A/C issue resolution took a bit longer ( more than 12 m warranty issue. Yvonne is amazing customer support executive to handle all the issues so far. A/C issue resolution took a bit longer ( more than 12 months), it’s a bit frustration to visit dealership and drop a car there every 6 weeks for same cause. It could be poor ACURA TLX quality. But I was not expecting from ACURA vehicle to trouble this much. More

Yvonne is very helpful and friendly. Great facility as well if you have to wait for your car to be serviced. Great facility as well if you have to wait for your car to be serviced. More

5 star Sabri never disappointments me when I have my services. Great Service Consultant very attentive to clients needs about they vehicle. services. Great Service Consultant very attentive to clients needs about they vehicle. More

5 star Sabri never disappointments me when I have my services. Great Service Consultant very attentive to clients needs about they vehicle. services. Great Service Consultant very attentive to clients needs about they vehicle. More

Great personable service with a smile. Thank you for always take care of my wife’s car!! Thank you for always take care of my wife’s car!! More

This dealership is great! Sergei is my salesman who is truly the best. Service here is great too. Usually greet you and get you in and out with full explanation. Sergei is my salesman who is truly the best. Service here is great too. Usually greet you and get you in and out with full explanation. More

My current car is my third Acura from Jackson Acura and I’ve been very pleased with their service and willingness to solve any problems. Sabri Jiffry is an asset to the dealership and long time salesman Pa I’ve been very pleased with their service and willingness to solve any problems. Sabri Jiffry is an asset to the dealership and long time salesman Paul Silverman is the best! More

My visit was for a 15,000 service, however, I did not have an appointment. To further complicate matters, I had a doctor's appointment in about 2 hours after dropping off the car. The service person I have an appointment. To further complicate matters, I had a doctor's appointment in about 2 hours after dropping off the car. The service person I saw, Nick, advised that it would take about an hour and a half and that he would watch to make sure the car was done on time. Everything worked out fine, and I made my next appointment. Nick was understanding and knowledgeable. Will try to see him for my next visit. Thank you! More

This service center is always very professional and easy to interact with. Service was completed in a timely manner. to interact with. Service was completed in a timely manner. More

I'm always happy with the service here, I even convinced my parents to get an Acura and to come here for their service needs. my parents to get an Acura and to come here for their service needs. More