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Jackson Acura - Service Center

Roswell, GA

4.8
4,795 Reviews
Call Service Center (770) 650-4000

4,795 Reviews of Jackson Acura - Service Center

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October 31, 2023

Extremely professional from start to end. It was also easy to setup the appointment and was able to be in and out with a reasonable wait. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We are very happy to hear you found our services helpful and convenient. Our goal is to make sure our guests have an exceptional experience each time they visit. We hope to assist you with your future vehicle needs!

October 31, 2023

I have been to the service department at Jackson Acura and would come back always. Everyone is extremely professional and the pricing is not bad either. I highly recommend this dealership. I have bee More

by Likes Her RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear Rodney and our team continue to serve you well! We work hard to make sure our guests have an exceptional experience. Thank you for choosing Jackson Acura!

October 31, 2023

Took care oil change very quickly even though I was little late after 3 PM. Thanks for the quick turn around. More

by vamsyalapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to serve you well! If there is anything we can assist you with in the future, please let us know.

October 30, 2023

Great service. Appreciated the help. Convenient to drop by then get helped quickly and easily. More

by ALESSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We are delighted you found your experience at Jackson Acura to be a positive one! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 28, 2023

Always very good friendly service and always very quick on getting it done while you wait! More

by JOHN.GRIMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our team continues to serve you well! We sincerely value your business, and we look forward to your next visit!

October 26, 2023

Had a battery issue and they fixed it. Solid and efficient work! Thank you so much! More

by alliecyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our service team was able to assist you with your battery issue. Our goal is to provide guests with the most stress-free, efficient service possible. If there is anything we can assist you with in the future, please let us know!

October 26, 2023

Professional on time. Thank you for taking time to explain to me what needs to be done in my car More

by hkerkour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our service team delivered a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. We hope to have the opportunity to assist you with your future sales and service needs.

October 26, 2023

Extremely professional, I would highly recommend this dealership. We purchased our vehicle here and have recommended this dealership to our friends. More

by SHERRYJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine A Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback, and thank you for your referrals! We work hard to make sure our guests have an exceptional experience every time they visit-- We hope you enjoy your new vehicle and look forward to assisting you in the future!

October 25, 2023

Yvonne was exceptional! She set me up with a work space to take calls while I waited for my service - it was so easy and the service exceed expectations More

by sethpesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us -- We are delighted to learn about your positive experience with Yvonne and the rest of our team! Here at Jackson Acura, customer satisfaction is our #1 priority. If there is anything else we can do to assist you, please do not hesitate to let us know.

October 25, 2023

Scheduling the appointment was easy, the work was done in a timely manner and the waiting area was very comfortable. Definitely recommend this dealership. More

by skip fairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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