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Jackson Acura - Service Center

Roswell, GA

4.8
4,795 Reviews

4,795 Reviews of Jackson Acura - Service Center

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November 08, 2023

Whenever U come to Jackson Acura for any service, they are the best in work n customer service. More

by AMIR.GILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're overjoyed to hear our team continues to provide a top-notch experience every time you visit. Providing excellent service is our goal! Thank you for choosing Jackson Acura -- We look forward to your next visit!

November 07, 2023

I always have a positive experience with the dealership when I bring my car in for routine servicing More

by cthomas4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear you continue to have positive experiences with our service team. Your satisfaction is our priority, and we appreciate your trust in us. Thank you for choosing Jackson Acura -- We look forward to assisting you in the future!

November 06, 2023

Acura provided convenient Lyft car service to allow me to pick up my car the same day it was repaired. More

by coats_valerie@yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're glad to hear you found the offered Lyft ride service convenient! Our goal is to provide exceptional, streamlined service. If there's anything else we can assist you with, please let us know!

November 06, 2023

Service was excellent. My service manager (Nick C. ) is professional, knowledgeable of the car and services required. He was a pleasure to work, went above and beyond to en More

by seancole34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience with our service department! We appreciate your kind words about Nick and your recommendation of our dealership. It's rewarding to know our team provided you with the quality service you deserve. Drive safely, and don't hesitate to reach out if you have any further needs.

November 04, 2023

Good service. Clean and comfortable facility. Accurate assessment and delivery on expected time as estimated More

by ANANDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience with our service department! We're delighted to hear our team met your expectations. Drive safely, and we hope to serve you again in the future.

November 04, 2023

To get some tires replaced and to have them look at my car to make sure it’s okay, the few times I’ve had them handle my car they have done an outstanding job and I’ll continue to go to Jackson Acura. More

by bcd117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback regarding our service department. We're committed to delivering top-notch service, and we're glad to hear we met your expectations. Thank you for choosing Jackson Acura -- We look forward to assisting you again in the future!

November 04, 2023

I have been a Jackson Acura customer for years and everyone from sales to service is five star. More

by DEANAMULHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chege
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear that our dealership continues to meet your expectations. We work hard to make sure our guests have an exceptional experience every time they visit. Thank you very much for your business -- We look forward to serving you again in the future!

November 04, 2023

Love working with Yvonne Russel. She always takes good care of my car and the service is always excellent. More

by Sterlingr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

We're thrilled to hear that you continue to have great experiences with Yvonne and our service team. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can assist you with, please feel free to let us know.

November 02, 2023

I worked with Nick Convino to get my car's windshield replaced after some weather damage. Nick helped with scheduling and making everything work, throughout some challenging back-ordering issues. He made More

by Moshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a positive experience with Nick and our service team. Your satisfaction is our priority! We greatly appreciate your business and look forward to your next visit.

November 01, 2023

Yvonne Russell is always very helpful, keeps me updated of everything that needs to be done, follows up with calls when needed More

by katyaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to hear Yvonne continues to provide a positive experience during your visits! Please don't hesitate to reach out if you need anything else. Thank you for choosing Jackson Acura! 


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