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Jackson Acura - Service Center

Roswell, GA

4.8
4,795 Reviews
Call Service Center (770) 650-4000

4,795 Reviews of Jackson Acura - Service Center

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November 24, 2023

It was great! Timely and friendly service. Sabri was very kind, knowledgeable and helpful. I will go back for sure! More

by christina.lomba
Recommend Dealer
Yes
Employees Worked With
Saabi Jaffry
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Dec 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience with timely and friendly service. We're grateful for your kind words about working with Saabi, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please feel free to let us know. Best Regards, Jackson Acura Team

November 23, 2023

Great service communication and speed Wonderful experience especially before the thanksgiving holiday. Was able to get my car back much faster than expected More

by traceydelmoral
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Nov 27, 2023 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that you had a wonderful visit with our service department before the holiday. At Jackson Acura, we prioritize quick and efficient service, aiming to exceed expectations. If there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback!

November 23, 2023

I like the fact that I’m able to always quickly get into the dealership for service….. More

by rdeering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jackson Acura responded

We appreciate your positive feedback! It's great to hear that you value the convenience of scheduling with our service department. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Jackson Acura for your service needs!

November 23, 2023

Cameron and Jackson Acura service have always done a great job of solving my problems and providing maintenance service. More

by cheeton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We're pleased to hear that Cameron and our service team have consistently done a great job maintaining your vehicle. Your satisfaction is important to us, and we appreciate your trust in our team! If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Safe travels!

November 23, 2023

Very profeesional and friendly staff. Technicians know what they are doing, never had a problem. I will always recommend Jackson Acura for all future buyers. More

by schoudhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that you appreciate our professional and friendly staff, along with the expertise of our technicians. Your recommendation means a lot, and we're honored to be your choice! If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again!

November 22, 2023

They very helpful and worked to get my car back to me asap. Professional and helpful More

by kfatz
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
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Nov 27, 2023 -

Jackson Acura responded

Thank you for the positive feedback! We're glad to hear that our team was helpful and efficient in getting your car back to you as soon as possible. Providing exceptional service is our priority! If you have any further needs, please don't hesitate to reach out. Safe travels!

November 22, 2023

Great dealership! I wouldn’t use any other service department. Nick and Brian are fantastic! More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (mechanic)
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear you appreciate our service department and that Nick and Brian have continued to meet your expectations. Your satisfaction is our priority; we're here to assist you whenever needed. Thank you for choosing Jackson Acura!

November 22, 2023

By far the fastest service job He's great at explaining whats needed each visit Would like any available service coupons applied proactively More

by julism
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to learn about your speedy service experiences and appreciate your thoughtful suggestion regarding proactive application of service coupons. Your input is invaluable, and we'll certainly consider it to enhance our service offerings. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again!

November 22, 2023

Professional and knowledgeable Professional and knowledgeable. Car was delivered on time. Jackson Acura always provided professional and knowledgeable service. My Integra Type S was delivered on ti More

by mahadi1_audi
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
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Nov 22, 2023 -

mahadi1_audi responded

Thanks Jackson Acura

Sep 25, 2024 -

Jackson Acura responded

Thank you for your positive feedback and for your patience as we address older reviews. We're delighted to hear that you received professional and knowledgeable service, and that your Integra Type S was delivered on time. At Jackson Acura, we pride ourselves on our commitment to excellence, ensuring that every experience meets your expectations. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and hope you've been enjoying your Integra Type S! Warm Regards, Jackson Acura Team

November 19, 2023

Yvonne did a great job at servicing me and helped me with all my concerns. The service dept. serviced my car in a timely fashion, and I was most grateful. More

by Crewse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share this review! We appreciate your positive feedback on the service provided by Yvonne and our team. It's great to know that we could address your concerns and service your car in a timely manner. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Jackson Acura!

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