4,794 Reviews of Jackson Acura - Service Center
I brought my Acura TLX in for service because the computer indicated that it was time for a maintenance check. I always get very good service and Yvonne Russell made sure that I did. Professional and computer indicated that it was time for a maintenance check. I always get very good service and Yvonne Russell made sure that I did. Professional and friendly service is what I look forward to when I visit Jackson Acura and they don't disappoint. Keep up the great work!! More
Every time I bring my car to Jackson Acura, the service level is the same -superb! Wouldn’t go anywhere else. level is the same -superb! Wouldn’t go anywhere else. More
Yvonne is a pleasure to work with. I trust her and I look forward to working with her when I take my car to the service center. I trust her and I look forward to working with her when I take my car to the service center. More
I always receive excellent customer service experience; the team is always attentive to my needs. the team is always attentive to my needs. More
I’ve had better experiences at this location. Brake squeal not fixed after I mentioned it being an issue. Paid for wiper inserts for front when needed OEM rear wiper done. Received 10% discount f Brake squeal not fixed after I mentioned it being an issue. Paid for wiper inserts for front when needed OEM rear wiper done. Received 10% discount for waiting half an hour at pickup. More
Yvonne Russell always gives top notch professional service with a smile. I trust her judgement when explaining needed repairs. At my last service visit we decided the cost of the repairs did not make service with a smile. I trust her judgement when explaining needed repairs. At my last service visit we decided the cost of the repairs did not make sense for us to do given the age and mileage of the car. If was time to upgrade our almost 15 year old MDX and get a new car. After being spoiled by the excellent service we have received at Jackson, we knew we wanted to purchase another MDX. I don't want to go to another dealership for service because I'm used to the incredible service I get with Yvonne Russell! I'm so happy with my new MDX purchase that Sergio helped us with! Not only is it an awesome car but I know I am going to get wonderful service with Yvonne at Jackson Acura! More
Jackson Acura treats you like family - Every one there! !!….… I’ll never buy anywhere else.! !!….… I’ll never buy anywhere else.! More
Nick, for many years now, has been a reliable and capable provider of quality service. I ask for him by name when I deliver my car for maintenance and upkeep. My wife and I are glad he's at Jackson. provider of quality service. I ask for him by name when I deliver my car for maintenance and upkeep. My wife and I are glad he's at Jackson. More
Cody is. The best technician. He explains the services needed very clearly. I really like this dealership. The best technician. He explains the services needed very clearly. I really like this dealership. More
Yvonne in the service department needs more adequate training in customer service skills. She is rude and condescending. Her approach to treating and interacting with customers is highly unsophisticat training in customer service skills. She is rude and condescending. Her approach to treating and interacting with customers is highly unsophisticated. (I LOVE my salesman, Sergei, and Joey in the finance department. They both provide stellar service.) More