Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Acura
Roswell, GA
6,896 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,896 reviews
December 29, 2017
Knowledgeable Salesman Our first and only stop when we went looking for a new car. We did all of our research first and contacted the salesman who our friends referred us to Our first and only stop when we went looking for a new car. We did all of our research first and contacted the salesman who our friends referred us to. Paul Silverman was EXTREMELY knowledgeable about the Acura cars and all of the “fancy” electronics! The showroom was very clean and comfortable. Their service area was open to the public by glass walls and it too was very clean. We will refer our friends to Paul no question! Thank you for this opportunity to comment on Jackson Acura. More
by Pgnewcar208
Employees Worked With
December 29, 2017
Great customer service In for A1 service and Brittiany asked if I was having any other problems. She persisted until they resolved it, and it was under warranty! In for A1 service and Brittiany asked if I was having any other problems. She persisted until they resolved it, and it was under warranty! More
by Kdemeza
Employees Worked With
Brittiany Green
December 19, 2017
2017 Acura RLX Thank you Jackson Acura for my new car. The process was seamless and professional!! Thank you Reginald Hammond for your knowledge and taking the time Thank you Jackson Acura for my new car. The process was seamless and professional!! Thank you Reginald Hammond for your knowledge and taking the time to show me how to setup and use everything. More
by Mead24
Employees Worked With
Reggie Hammond
December 19, 2017
Outstanding and Timely Service Sergei made the whole process very easy. He had the MDX we wanted ready to go when I arrived and we were in and out in a little more than an hour. T Sergei made the whole process very easy. He had the MDX we wanted ready to go when I arrived and we were in and out in a little more than an hour. Took his time to explain/set up all the new features on the vehicle. This is our 3rd vehicle from Jackson and it is always a 1st Class experience. Highly Recommend! More
by Andrew77
Employees Worked With
December 14, 2017
Battery problem not caught until 3rd visit. The service dept is very friendly and efficient. And I love that they always provide a loaner to me. However my past 3 visits have been battery issues The service dept is very friendly and efficient. And I love that they always provide a loaner to me. However my past 3 visits have been battery issues, and they did not catch the cause until this time. They also told me I had a timing belt and oil pump issue, but why didn’t they catch that last time? Not sure I can fully trust them now. More
by AmyHF
Employees Worked With
Nick Covino, Brandon, Cody
December 01, 2017
New TLX Love the car. Great folks to deal with. We now own 2 Acuras. Same excellent salesman. Also have had great service with the 2014 TL. Love the car. Great folks to deal with. We now own 2 Acuras. Same excellent salesman. Also have had great service with the 2014 TL. More
by Richard
Employees Worked With
Reggie Hammond
November 28, 2017
Pretty great experience I had a pretty great experience. Nick was my Service Advisor, he really seemed to know what he was talking and didn't just try to sell me stuff. The I had a pretty great experience. Nick was my Service Advisor, he really seemed to know what he was talking and didn't just try to sell me stuff. The tech Mike got my car in and out. All in all I'm very pleased. Nick and Mike are both awesome. More
by Sharon M
Employees Worked With
Nick, Mike
November 27, 2017
Great buying experience We bought a 2018 TLX from Sergei Potapoff at Jackson. The process was easy and smooth. The deal we made was good. Sergei provided us with a lot of We bought a 2018 TLX from Sergei Potapoff at Jackson. The process was easy and smooth. The deal we made was good. Sergei provided us with a lot of info on the new car and with the promise of more help any time! We are pleased. More
by new car couple
Employees Worked With
November 25, 2017
Good Service Experience Easy to book an appointment with a fantastic lounge for waiting. Service performed quickly with a complete inspection. Car washed as part of the ser Easy to book an appointment with a fantastic lounge for waiting. Service performed quickly with a complete inspection. Car washed as part of the service More
by Efalthzik
Employees Worked With
Nick Covino
November 01, 2017
Great experience and best service Sergei is the best salesperson I have ever met. He makes you feel like a friend and not a saleprson. He makes sure that all your questions and conce Sergei is the best salesperson I have ever met. He makes you feel like a friend and not a saleprson. He makes sure that all your questions and concerns are taken care. He doesn't sales pressure you but helps you to make the best decision for you. He also makes sure that you have no issue with car service when you needed. I highly recommend Sergei to my friends and acquaintances. I wish dealerships had more people like Sergei- courteous, friendly, knowledgeable and preofessional. More
by Maksim Ruban
Employees Worked With
