Jackson Acura

Customer Focused Leasing a new car from Jackson was so simple and very customer focused. When we picked up the car, we were so pleased to have Paul help us set up our Leasing a new car from Jackson was so simple and very customer focused. When we picked up the car, we were so pleased to have Paul help us set up our phones and walk us through all the new technology in the car. He's even offered to help us if we have challenges figuring out how to do something. I'm very appreciative of his experience and support. More

Awesome Service. My service was awesome because I didn’t spend half my day there. Most importantly my car was washed and vacuumed. I enjoy coming to the dealership bec My service was awesome because I didn’t spend half my day there. Most importantly my car was washed and vacuumed. I enjoy coming to the dealership because it’s never a long visit. More

Dead Battery Brittany quickly identified the problem and had it fixed expediently. She communicated where we were in the process and was handled efficiently. I r Brittany quickly identified the problem and had it fixed expediently. She communicated where we were in the process and was handled efficiently. I really appreciate her updating me and doing her best to get me out in time. More

Great Care and Service Brittiany is a fabulous service advisor, and always communicates well. The service staff always takes great care of my MDX. Thanks for all you do! Brittiany is a fabulous service advisor, and always communicates well. The service staff always takes great care of my MDX. Thanks for all you do! More

good service as always everything was good as always, Nick give great service and i am always kept informed of repairs. No issues with repairs or service quality as usual everything was good as always, Nick give great service and i am always kept informed of repairs. No issues with repairs or service quality as usual More

Good customer service Been bringing our cars for services to Jackson Acura since 2006. Always get good customer service from the service advisor. Cody is very pleasant to Been bringing our cars for services to Jackson Acura since 2006. Always get good customer service from the service advisor. Cody is very pleasant to work with. More

Friendly Service Brittainy was my service advisor and she was great! Super friendly, quick and efficient. She provided me with pricing for upcoming recommended service Brittainy was my service advisor and she was great! Super friendly, quick and efficient. She provided me with pricing for upcoming recommended services as well, which was nice. More

Quick and Easy I go to Jackson Acura for all my services and they're great. Brittany has been my service advisor the last two times and she's really been great to wo I go to Jackson Acura for all my services and they're great. Brittany has been my service advisor the last two times and she's really been great to work with. She gets me in and out quickly and told me the things my car needed. Overall great experience, one I would recommend highly. More

Service Greeted in a friendly manner. Service was done in timely manner. Even before promised. Clean place to wait. Used private room for phone calls and work Greeted in a friendly manner. Service was done in timely manner. Even before promised. Clean place to wait. Used private room for phone calls and work. More

Transmission I took my car into the dealership two weeks after software update to report no change in transmission quirks. Acura Service technician drove car and f I took my car into the dealership two weeks after software update to report no change in transmission quirks. Acura Service technician drove car and found that it is performing as flawfully constructed. I gave this five stars because Brittiany informed of the best route to take and volunteered to assist me with my failed service with connecting my AcuraLink through Acura Client Relations. I appreciate her 110% efforts. More