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Jackson Acura

Roswell, GA

4.8
6,865 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,865 reviews

August 25, 2018

Great Service!! I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of ch More

by rnanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 24, 2018

company worked like a well oil machine. Everyone was so helpful. That goes from salesman to service. Went to purchased car mats and the parts salesman would not let me carry the box to the c More

by JMASKOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Aug 27, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review, we hope you enjoy your new car!

August 24, 2018

Pleasant & comfortable. Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiti More

by mmpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

August 23, 2018

She charged me for the service and I paid for a maintenance. She charged me for the service and I had a maintenance plan that I bought when I got my car. She were supossed to handle but she never did it. More

by claudia2gaviria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Claudia, I just spoke to Yvonne and she's is communicating with Acura --working on getting this resolved for you. Please reach out to Yvonne as soon as possible so we can reimburse you. If you have any questions, call 770-650-4000 and ask for Gabrielle and I'll be sure to get this taken care of for you.

August 23, 2018

Great service experience! Brittany was great! She greeted me promptly, and explained everything that would be checked on my SUV during the scheduled service appointment. She k More

by rrg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

August 22, 2018

Awesome service dept Jackson Acura are always great with their service and customer service. Got my oil change and tires rotated and Brittany was awesome. I won’t go anywh More

by vitugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this review and for being such a loyal customer!

August 22, 2018

Two Thumbs Up !!!! The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitel More

by klexi846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Thank you for taking the time to review our dealership!

August 22, 2018

Constantly Exceeding My Expectations I had the pleasure or working with Yvonne. She was even kind enough to honor my discount for me when I forgot it. Thank you! More

by chris.hartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 21, 2018

GREAT Service and Customer Service! I had been going to the Acura dealer where I purchased my car as it's very close and convenient. However after several bad (make that VERY bad) exper More

by Two Acuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 21, 2018 -

Jackson Acura responded

Thank you for giving Jackson Acura a chance, we're also very happy that you did!

August 21, 2018

Painless and very smooth Ayesha was extremely professional and very helpful, made entire process very easy. She delivered on everything we discussed and called me as soon as m More

by miamijoe70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayesha Begum
Aug 21, 2018 -

Jackson Acura responded

Thank you for leaving this positive review!

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