Jackson Acura

Head Lamp and Brake Repair The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip ove The service was very accommodating and above my expectations while my vehicle was being repaired. They even gave me a rental car to go on my trip over the holidays because they couldn't get the part in before I needed to leave. No extra charge! Plus, I wasn't putting the miles on my vehicle. Repairs were completed while I was on my trip and my car was ready when I got home. Excellent service. More

New 2019 RDX Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features. Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features.As always, Sergi was able to compromise with our payment expectations. Thanks to Joey for handling the the actual lease process in a smooth and efficient manner. And thanks to Bob for in depth explanation of all the features of the car. In all, we are very satisfied with this dealership and the employees who have helped us. We have serviced all our Acuras at Jackson and have had excellent service from Nick. Thank you, Sergei, for keeping us in Acura cars for at least 10 years. More

servicing I had my vehicle serviced at Jackson Acura recently. My experience with Service staff was great. They clearly explained what are the services required I had my vehicle serviced at Jackson Acura recently. My experience with Service staff was great. They clearly explained what are the services required for maintenance alert. (B123). The only thing i dint like is the price that they are charging for the regular maintenance services which is on the higher side. More

Excellent! Always friendly and professional....Thoroughly explained everything that needed to be done and what was done.... In and out in minimal time. They eve Always friendly and professional....Thoroughly explained everything that needed to be done and what was done.... In and out in minimal time. They even washed my car! Thank you! More

Oil change/routine Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to h Once again another great visit. Thank you Yvonne for such professionalism. Yvonne made sure I had everything I needed and she went the extra mile to have a tech check on some other concerns. More

Poor communication Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service re Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service rep. Very poor first experience with service. Bought my 2018 MDX in August. More

Rdx sale I had been conversing with 3 other Acura dealerships and visited one other dealership before arriving at Jackson Acura. I was previously given the run I had been conversing with 3 other Acura dealerships and visited one other dealership before arriving at Jackson Acura. I was previously given the run around regarding pricing and inventory at other dealerships. However, at Jackson Acura, I received accurate information and received prompt follow up. Most importantly I was not given false promises and they followed up with exactly what they said they would do. The staff was courteous and patient throughout the process. More

Another Outstanding Transaction We just leased our fourth Acura (third RDX) from Paul Silverman at Jackson Acura. As always, Paul and his associates provided outstanding and efficien We just leased our fourth Acura (third RDX) from Paul Silverman at Jackson Acura. As always, Paul and his associates provided outstanding and efficient service. Best dealership and best salesperson ever! More

Quick and easy new car buy The dealership gave me great information and helped me compare multiple cars. The dealers gave me plenty of time to look around and weigh my options. The dealership gave me great information and helped me compare multiple cars. The dealers gave me plenty of time to look around and weigh my options. Great customer service and quick car buying process! More

Excellent people I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meet I have dealt with Jackson Acura for 6 plus years. Paul Silverman is always honest and dependable and great to help me find the right vehicle that meets both my needs and prici point. It was my first experience with Yvonne in December but she was very helpful and prompt with getting me in and out of service. More