Jackson Acura

MDX Service Yvonne was excellent. She was very thorough and gave me all the details of my maintenance report.he service was good and fast, Yvonne was enjoyable to Yvonne was excellent. She was very thorough and gave me all the details of my maintenance report.he service was good and fast, Yvonne was enjoyable to talk to. More

CM was very helpful Everyone at the Dealership was very nice and helpful. CM was very patient as my wife and I were looking for different vehicles. Thank you! Everyone at the Dealership was very nice and helpful. CM was very patient as my wife and I were looking for different vehicles. Thank you! More

Service at Jackson Always a pleasant experience. My service rep, Nick Covino, is the best! Very accommodating and knowledgeable! From sales to service, Jackson is gre Always a pleasant experience. My service rep, Nick Covino, is the best! Very accommodating and knowledgeable! From sales to service, Jackson is great...I’ll keep returning. More

Excellent customer service I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone o I am always treated very well at Jackson Acura. The waiting room area is immaculately clean. They have a quiet area if you want to talk on the phone or log onto your laptop. The complimentary beverage selection includes gourmet coffee. The service reps listen to what the customer wants You don't have too long a wait for your vehicle in a most friendly and comfortable environment. More

Excellent Service Both Brittany and Rodney are always thorough and professional when we take our car to Jackson Acura for service. They are always upfront with what w Both Brittany and Rodney are always thorough and professional when we take our car to Jackson Acura for service. They are always upfront with what we need to have done to keep our Acura safe on the road. More

In and Out Usually you're in a dealership for hours long. This was the shortage quality experience. Two hours top from negotiation to driving out lot. Highly Usually you're in a dealership for hours long. This was the shortage quality experience. Two hours top from negotiation to driving out lot. Highly recommend Acura More

Great experience with a complex problem With my 2016 Acura MDX, I started noticing clicking noise whenever I try accelerate from parking. The clicking sound was pretty subtle and no addition With my 2016 Acura MDX, I started noticing clicking noise whenever I try accelerate from parking. The clicking sound was pretty subtle and no additional problem was noticed. It is not an easy one to diagnose. In any case, I trusted Jackson Acura and took it there for servicing. Pat was my service rep who was very understanding and had a technician take a ride with me and observe the clicking noise. They confirmed that they need look into it. They gave me an appointment at my convenience. They troubleshooted the problem and identified the issue as broken Engine mount. They covered the cost of the repair under the power train warranty. They fixed the problem and for the past week+ I no longer have the problem. Thank you Jackson Acura! and Thank you Pat! You have been extremely professional and honest. More

Great Service! Great service for my MDX at Jackson Acura - as always! Jim Jardin and team did a good job to understand and resolve the issues with less wait time. Great service for my MDX at Jackson Acura - as always! Jim Jardin and team did a good job to understand and resolve the issues with less wait time. More

Great service. Would definitely bring my Acura back for service again. This from someone who has been to Ed Voyles Acura. Very efficient and friendly, professional s Would definitely bring my Acura back for service again. This from someone who has been to Ed Voyles Acura. Very efficient and friendly, professional staff. More

Very impressed with the customer service provided by Yvonne My RDX has 68,000 miles. All it's life, I have taken it to another dealership for service. I have been very unhappy with that dealer recently, because My RDX has 68,000 miles. All it's life, I have taken it to another dealership for service. I have been very unhappy with that dealer recently, because of the unsatisfactory Customer Service. It was a pleasure to deal with someone so interested in my needs and the condition of my car. More