Jackson Acura

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team made the process smooth and stress-free for you. It’s important to us that our customers feel comfortable and supported throughout their entire experience. If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your positive feedback! We’re thrilled to hear that you had a great car buying experience with us. It's wonderful to know that our sales agent and manager were able to assist you effectively. At Jackson Acura, we are committed to creating a welcoming and transparent environment for all our customers so they can find their perfect fit. We truly appreciate your willingness to recommend us to your friends and family, and we look forward to serving you in the future. If you need any further assistance or have any questions, please don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback! We’re delighted to hear that you’re pleased with the service you received while setting up your AcuraLink needs. At Jackson Acura, we strive to ensure that every interaction reflects our commitment to excellent customer service and attentiveness to your specific needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We’re here to support you and look forward to continuing to serve you with the same dedication! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We're pleased to hear that Cody kept you informed throughout the process and that you were satisfied with our pricing. Providing clear communication and fair pricing is very important to us, and we're glad we could meet your expectations. If there's anything else you need in the future, please feel free to reach out. We're here to help and appreciate your business! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you found working with us easy and that our service exceeded your expectations. At Jackson Acura, we are dedicated to going above and beyond to ensure every customer has a great experience. Your satisfaction is our top priority, and we truly appreciate your kind words. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team and found our customer service to be friendly and knowledgeable. Your recommendation truly means a lot to us, and we’re glad we could assist you in finding the perfect Acura. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

We deeply appreciate your loyalty over the past 14 years. Thank you for trusting us with your vehicle's service; it truly means the world to us. We're committed to maintaining the high standards that have kept you coming back, and we're grateful for the opportunity to continue serving you in the years ahead. Your support and trust inspire us to keep delivering the best possible service. Looking forward to welcoming you back! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words and for being a valued customer! We’re delighted to hear that you’ve consistently received excellent service at Jackson Acura. Providing clear explanations and accurate price estimates is a key part of how we ensure a transparent and trustworthy experience for our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to serve you with the same high level of care and attention! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback, and I apologize for the delay in our response. We genuinely appreciate your past support and are deeply sorry to hear about your recent experience. It’s concerning to learn that the issue with your exhaust system was not properly addressed, and we understand your frustration given the high standards you’ve come to expect from us. We strive to provide exceptional service and accurate diagnoses, and it’s clear we fell short this time. We would like to make this right for you and would appreciate the opportunity to revisit your vehicle's issue. Please reach out to us directly so we can identify and address the problem and ensure your concerns are resolved to your satisfaction. Thank you for bringing this to our attention, and for your past loyalty. We are committed to regaining your trust and look forward to the chance to restore your confidence in our service. Warm Regards, Jackson Acura Team