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Jackson Acura

Roswell, GA

4.8
6,864 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,864 reviews

December 15, 2020

Came in for a Head lights not working on MDX and dealer stood me up for 5 hrs just to find out the root cause .It’s surprising that there is no efficient process in place to validate a light .If it’s an en More

by sunny red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Crossen
Jan 11, 2021 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

December 15, 2020

C M was very helpful in the whole buying process He answered all my questions about car I was looking for and several other options. I would recommend him to allmy friends and family without hesitation More

by Dug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

December 15, 2020

Reggie and the team at Jackson were a pleasure to deal with. First class and made the buying process easy and had us in and out in no time with a brand new MDX at a fair price! More

by Jleroycpa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review. We hope you love your new MDX!

December 15, 2020

I have been using the service department at Jackson Acura for 15 years. Nick Covino has always provided excellent care and is always fair. Highly recommended More

by tzurca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jackson Acura responded

Thank you for leaving this wonderful review for Nick, and for being such a loyal customer to our service department!

December 14, 2020

Excellent service from Nick, per usual! Quick service and reasonably priced. Always like the car wash as an added bonus. Merry Christmas to everyone there. More

by Kswahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Jackson Acura responded

Thank you for taking the time to leave Nick this 5-star review!

December 14, 2020

My experience was excellent at Jackson Acura CM and the Michael were great. They were very hands on and made sure that I was satisfied. Great job Acura having these two; amazing service More

by bigmo5414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 14, 2020

Best car buying experience I have ever had. The team was very helpful and I highly recommend dealing with Jackson Acura! In a Covid-19 world, Jackson Acura did everything possible to make sure we were in a More

by Wrager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

December 14, 2020

This is my 6th Acura purchased at Jackson Acura. They have always been very fast and fair. I really appreciate the ability to get in and out quickly with no hassle. More

by Jamey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura . We appreciate your review!

December 13, 2020

All good! Excellent Service! I'm definitively coming back, it less busy than other Acura dealers like the one in Marietta. Kendall is a super nice guy and knowledgeable ! More

by ERASMO.SOSA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Crossen, Kendall Parks
Dec 14, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

Dec 15, 2020 -

ERASMO.SOSA responded

my pleasure! :D

December 12, 2020

Buying at Jackson Acura was a very pleasant and satisfying experience. Everyone from salesmen to administration people were very warm, professional and welcoming. It was a great experience overall. More

by R_DEFEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Joyner, Dzmitry Belaboki
Dec 14, 2020 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad our team were able to help, and we hope to see you again!

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