
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,869 reviews
This was an extremely smooth process and CM was best in class as our sales person! I will be choosing this dealership for my service as well. class as our sales person! I will be choosing this dealership for my service as well. More
Thank you for providing Excellent same day and prompt service each time I have had my vehicle serviced at Jackson Acura. I will purchase my next vehicle through Jackson Acura based on the service I hav service each time I have had my vehicle serviced at Jackson Acura. I will purchase my next vehicle through Jackson Acura based on the service I have received. More
I think this Dealership is the best in Ga i tell all my people about this one and also my family in Florida they love my car people about this one and also my family in Florida they love my car More
Service is great....could not agree to a deal last March when I made a buying decision. Maybe next time. It would be more convenient for me. when I made a buying decision. Maybe next time. It would be more convenient for me. More
I often ask myself why do I drive pass two Acura I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, I often ask myself why do I drive pass two Acura dealerships to have my car serviced at Jackson. Once I pull in the bay, and receive the warm intake, and hand off to Yvonne, the answer is crystal clear. I am a loyal customer to superior customer and service delivery, and when it comes to an exceptional service experience, Yvonne and the entire Jackson team delivers every time. This service in particular was a challenge as my car malfunctioned, and required a tow to the dealership. From the moment I spoke with Yvonne, she immediately called my fears about the severity of the situation, and as usual she remained in constant communication from diagnosis, solution, repair, and I would be remiss if I forgot my car wash and vacuum each time. This level of exceptional customer service experience could indeed be a model for how to attract and retain customers. Thanks Yvonne and the entire Jackson team! More
This was my first experience with Acura and of course with Jackson Acura. The entire process has been flawless. I ordered a new TLX back in October and I was kept abreast of the production of the car I with Jackson Acura. The entire process has been flawless. I ordered a new TLX back in October and I was kept abreast of the production of the car I ordered all along the way. My salesman Rob was a pleasure to work with. He was friendly, professional and very knowledgeable of the product. Tnhw negotiations were without drama as well. And when there was a gap in time from me turning in my Explorer and to when the TLX would arrive I was put in a brand new loaner RDX. All along the way this was a fantastic experience and I look forward to having the car serviced in the coming years. Thank you for a great transaction. More
Great service by a great staff. The service staff consisted of a taller black man and petite Latin woman. I didn’t catch their names but they were awesome! You should definitely pass along my appreci consisted of a taller black man and petite Latin woman. I didn’t catch their names but they were awesome! You should definitely pass along my appreciation for their patience and persistence with me. More
The staff is friendly and professional; the facility is bright and clean; the service was fast; and the service and sales prices were appealing enough. bright and clean; the service was fast; and the service and sales prices were appealing enough. More
Very good experience. Good customer service. Sales agent Sergei was excellent. Helped explained all the details and features of the car. Would highly recommend Jackson Acura and Sergei. Sergei was excellent. Helped explained all the details and features of the car. Would highly recommend Jackson Acura and Sergei. More
We enjoyed working with Sergei. He was very friendly and took time to tell us about the features of the car. The sales process was relatively painless. Well, Sergei does have an “Easy” button... took time to tell us about the features of the car. The sales process was relatively painless. Well, Sergei does have an “Easy” button... More