Jackson Acura

Friendly, fast, and accurate service to get my car's problem solved and got me back on the road. problem solved and got me back on the road. More

Yvonne was extremely helpful and went out of her way to ensure my service was timely, even when I had to come back on the same day for another part. Highly recommend her for when your car needs service. ensure my service was timely, even when I had to come back on the same day for another part. Highly recommend her for when your car needs service. More

Very efficient service. Was able to get the service done in one day that has taken more than one day in the past for similar service. Good communication with service agent. Was able to get the service done in one day that has taken more than one day in the past for similar service. Good communication with service agent. I would recommend the dealer the agent to others. More

GO ANYWHERE ELSE! ! My roof paint is peeling and there is a recall on my year, model and color and my roof looks identical to the recall notice. Acura says my VIN isn’t ! My roof paint is peeling and there is a recall on my year, model and color and my roof looks identical to the recall notice. Acura says my VIN isn’t covered. Corporate is offering to pay for half but I shouldn’t have to pay for a KNOWN recall issue. Jackson Acura has been NO help. They sold this lemon and should help me with corporate or pay the other half. Buyer beware!!! More

Very easy to set up appointment, A little problematic on the delivery side , and the pricing for one of the suggested services was over $1200- seemed high. But glad to have my car picked up , serviced and the delivery side , and the pricing for one of the suggested services was over $1200- seemed high. But glad to have my car picked up , serviced and returned (mostly ) clean More

Just purchased a new 2022 RDX from Jackson Acura. Reggie Hammond was our salesperson. Reggie made the sales process totally simple and seamless + kept us informed through out the process. Our new Reggie Hammond was our salesperson. Reggie made the sales process totally simple and seamless + kept us informed through out the process. Our new RDX arrived right on schedule and exactly as ordered. Reggie & the Jackson Acura team also made the paperwork process quick & easy. Overall - a great purchase experience ! More

The work on my vehicle was completed in the amount of time given. Pleasant atmosphere. Friendly staff. time given. Pleasant atmosphere. Friendly staff. More

I’ve been a customer of the service department for the last 5 years and I am so disappointed in my recent service experience that I will never return. The service advisor recommended service for everythi last 5 years and I am so disappointed in my recent service experience that I will never return. The service advisor recommended service for everything, but what was included on the multi-point inspection, which I didn’t not realize until I got home and checked my email. I ended up paying about $1k when I only need an additional $300 in work done. I filed a complaint via email with the supervisor via email just to never receive a response. The service department is nothing like it used to be and not only will I not recommend this place to anyone I will never return. More

Cody kept me updated throughout the process and was professional when the dealer system was not working for my CRV to get the services billed. He kept my wait to a minimum and straightened the services professional when the dealer system was not working for my CRV to get the services billed. He kept my wait to a minimum and straightened the services to the correct set up More

Quick service and the price was as quoted. Transportation during service was quick and reliable. Transportation during service was quick and reliable. More