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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,552 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,552 reviews

September 06, 2022

Excellent service , techs are awesome . Place extra clean , nothing bad to say, treatment is number one and car comes back washes all the time More

by tsaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 06, 2022

Received a 20 $ tire rotation I did not ask for bought the tires from Acura should be part of service of product was told on last visit my transmission needs service turned out based on 30000 mile interva More

by davidchristie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Covino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to our Service Manager.

September 05, 2022

The problem with cylinders mis firing wasn't solved. I am not getting good responses from the service associate More

by atul_sabnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Jackson Acura responded

We thank you for bringing this to our attention. We are glad the vehicle was brought back in and that the issue appears to be resolved. If there is anything else we can do, please let us know!

September 04, 2022

Joey and Chege were both awesome! They were professional, thorough and made the car buying experience positive and rewarding! More

by Sher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your Acura, and don't hesitate to reach out if you need anything else.

September 04, 2022

Great service ,great personnel and clean Car returned after service washed and clean Let the customer know at all times how the service was going More

by mapapaydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 03, 2022

Jackosn Acura is awesome. Great dealership all over. Quick service if not complicated repair. Great entry and exit. Great Technicians. Great service team. Cleanliness is aweso More

by tsaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Orbe
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Sep 03, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 03, 2022

I always receive great customer service at Jackson Acura. Yvonne I awesome to work with. More

by pcworle44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

September 02, 2022

Jackson ACURA is always there to help! ! They always have amazing customer service, and make you feel at home. More

by Simba Chipo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Jackson Acura responded

Simba, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2022

Great service from Nick Covino all the time. Also very nice comfortable facilities. And thanks for the breakfast bars and the hot chocolate! More

by Ick Downs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

September 02, 2022

Very pleased with the service I received that day! Thank You for your attention to details! More

by Cyndi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Jackson Acura responded

Cyndi, It's great to hear that Yvonne and our team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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