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Jackson Acura

Roswell, GA

4.8
6,552 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,552 reviews

September 09, 2022

I am very satisfied with the quality of service that I received from Jackson Acura!!! More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 09, 2022

I drove all the way from Charlotte to get my car serviced. Jackson Acura is the best!!! More

by jelvoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 09, 2022

Excellent service by Scott from start to finish. I came in without an appointment and was helped right away. And then the service was fast and comprehensive. Also the explanations behind the work an More

by yeli.vira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Sep 10, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

September 09, 2022

There’s a reason why I’ve been a loyal customer at this dealership for 15 years and counting… because everything they do or offer is focused around being transparent and providing an exceptional experience More

by Valerie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

Valerie, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

September 09, 2022

On time and guidance to keep the car in good shape. Work completed very professionally. More

by maparavipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 08, 2022

Very quick to greet, polite, & friendly service advisor. This was our first service since buying our certified pre-owned car. He covered what was included - we then mentioned per their standard policy that More

by lrothm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience and we hope to see you again.

September 08, 2022

Service rep and service was great. Communication was great and I knew what was going on the whole time More

by tgispert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Sep 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we look forward to seeing you again!

September 08, 2022

Yvonne Russell was very helpful. Would have liked a loaner for a warranty issue but understand no cars were available but service was supposed to take two weeks and it was done i More

by gapcase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

September 07, 2022

We asked for the tires to be rotated along with an oil change. When we got home we realized the tires were not rotated after waiting for the car for a couple of hours More

by Hambrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Covino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jackson Acura responded

The tires were not rotated because the client needs two tires, the best tires were already in the correct position. The client was informed, and a multipoint inspection was performed.

September 07, 2022

Thank you Yvonne for the smooth, easy, and timely service. Appreciate you! Also, scheduling in the app was nice. More

by svassy
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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