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Jackson Acura
Roswell, GA
6,846 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,846 reviews
February 14, 2025
Nick is honest, helpful and efficient . On my last service, it was taking longer than anticipated and he got me a loner car so I could make my meeting. This act of customer service was mos On my last service, it was taking longer than anticipated and he got me a loner car so I could make my meeting. This act of customer service was most appreciated. More
by karilcampbell
Verified CustomerEmployees Worked With
February 14, 2025
Overall a smooth and easy experience. Well done to all. Thank you. The RDX is an excellent car. Well done to all. Thank you. The RDX is an excellent car. More
by jahansen53
February 13, 2025
They know me and my vehicle very well and always treat us both with the optimum of professionalism. both with the optimum of professionalism. More
by birdslc
February 12, 2025
Have been a customer for probably close to 15 years. Always a positive painless experience Always a positive painless experience More
by MCMARKETS
February 11, 2025
I came in for service. They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does need repair. I feel betrayed and lied to. More
by Josie
Employees Worked With
Other Employees :
Cameron Hilden
February 09, 2025
Very easy to work with, professional team, very reliable. Great experience overall. Highly recommended. Will definitely come again. Great experience overall. Highly recommended. Will definitely come again. More
by lokwong
February 09, 2025
Service was Ok. Only one person handling customers. Took longer than I thought to do oil change. I get the feeling this dealership is trying to give and impressio Only one person handling customers. Took longer than I thought to do oil change. I get the feeling this dealership is trying to give and impression of a top shelve dealership, but it misses it. Experience with Lexus and BMW was better. More people more attention. More
by chatty01
Employees Worked With
February 07, 2025
I trust them, they seem to give you hone stt opinions and recommendations Thank you and recommendations Thank you More
by sm0k3y33
Employees Worked With
February 06, 2025
We had an appointment, and dropped the car off with the attendant and told him who we were and that we would wait for service. After an hour of waiting, we had to ask about our car. They did not know who attendant and told him who we were and that we would wait for service. After an hour of waiting, we had to ask about our car. They did not know who we were and had not even taken our car back. Ten additional minutes passed before Yvonne came over to us. It was an hour and forty five minute for an oil change… This was our first experience at Jackson service center and we were not impressed and we quite disappointed. More
by update2
Employees Worked With
February 06, 2025
Worse than being told, based on a 32 error code printout, that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealin that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealing with such an unfriendly, disinterested, service consultant, named Nick. I was sorry I chose to bring my car to Jackson Acura and I would not return, for any reason. More
by Bob Kauffman
Employees Worked With
