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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,629 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,629 reviews

November 20, 2024

Our Salesman (CM) was great and so was the business manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like More

by brian.jones1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

I am very satisfied with the quality of service that I received from Jackson Acura!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Jackson Acura responded

Thank you for your kind words! We are so glad to hear that you are satisfied with the quality of service you received at Jackson Acura. We always strive to deliver the best possible experience, and it’s great to know that we met your expectations. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 20, 2024

This was the most pleasant car buying experience I have ever had. Sergei was true to every # he gave me over a 1 year period of corresponding. I highly recommend Jackson Acura! More

by SSMITH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 20, 2024

Nick always takes care of me and my vehicle. He gets me in and out in a timely manner. More

by REBECCADZ
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2024

Kept informed about my vehicle’s status & what repairs were needed. And everything was completed on the same day. More

by jpporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you for the 5-star review! We’re so pleased to hear that our team kept you well-informed and delivered timely service to meet your needs. Ensuring our customers feel confident and cared for throughout the service process is a top priority for us. Your trust means so much, and we look forward to continuing to exceed your expectations in the future. Please don’t hesitate to reach out if you need anything! Warm Regards, Jackson Acura Team

November 16, 2024

Very professional sales process. Enjoyed Sergei. I was referred by Dennis Williams. My touch screen is blank so Will try service department soon. More

by HINSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

November 14, 2024

Courteous, professional, fair treatment by our sales professional. Car was delivered on time and orientation was excellent. More

by HERBGARRETT64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience with our sales team and that everything was delivered on time with a thorough orientation. Providing courteous, professional, and fair service is always our goal, and we’re happy to know it made a difference for you. If you need anything else, don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 13, 2024

For some reason this oil filter and tire rotation visit took almost 3 hours, unacceptable More

by mdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you very much for your feedback. We’re sorry to hear that your oil filter and tire rotation visit took longer than expected. We understand that your time is valuable, and we truly apologize for any inconvenience this may have caused. We are continuously reviewing our processes to ensure better efficiency and a more timely experience for all of our customers, so we regret missing the mark for you. If you have any further concerns, please feel free to reach out directly. We appreciate your understanding and hope to serve you better in the future! Warm Regards, Jackson Acura Team

November 13, 2024

Yvonne was awesome and took great care of our Acura. We will continue to use Jackson Acura for our vehicles service. More

by sengebre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're so glad to hear that Yvonne took great care of your Acura. It's fantastic to know that you had such a positive experience. We truly appreciate your loyalty and look forward to continuing to serve you and your vehicle. If you need anything in the future, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

November 10, 2024

I have now leased several cars with Reggie Hammond as my sales person. He is knowledgeable, not just about the vehicles, but about what will work best for me! I love working with Reggie! More

by JANICEID
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Jackson Acura responded

Thank you so much for your wonderful review! We’re thrilled to hear that Reggie has consistently provided the knowledgeable and personalized support that has made your leasing experience so positive. Knowing what works best for our clients is essential to us, and it’s great to hear that Reggie’s expertise has been a perfect match for your needs. We truly appreciate your loyalty and look forward to assisting you in the future—enjoy your new lease! Warm Regards, Jackson Acura Team

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