Jackson Acura

My current car is my third Acura from Jackson Acura and I’ve been very pleased with their service and willingness to solve any problems. Sabri Jiffry is an asset to the dealership and long time salesman Pa I’ve been very pleased with their service and willingness to solve any problems. Sabri Jiffry is an asset to the dealership and long time salesman Paul Silverman is the best! More

This service center is always very professional and easy to interact with. Service was completed in a timely manner. to interact with. Service was completed in a timely manner. More

I'm always happy with the service here, I even convinced my parents to get an Acura and to come here for their service needs. my parents to get an Acura and to come here for their service needs. More

The sales person was very nice and polité and gave me good news about the car.Thanks.. good news about the car.Thanks.. More

I'm always happy with the service here, I even convinced my parents to get an Acura and to come here for their service needs. my parents to get an Acura and to come here for their service needs. More

On 5/5/25, I brought my 2021 RDX in for a sunroof that would not close. Only to find that the entire fixture had to be replaced because Acura posted a service bulletin 8/11/23 that they weren’t installed would not close. Only to find that the entire fixture had to be replaced because Acura posted a service bulletin 8/11/23 that they weren’t installed properly. I was never notified of any of this. My vehicles warranty had lapsed so I had to pay close to $4000. I was given a loaner vehicle for a day and when the car was returned to me, the one touch feature did not work. Also, the track that was installed was broken for the new sunroof. I was inconvenienced again, 5/12/25 , having to bring my vehicle back in and have an entire new one installed. Very disappointed that my vehicle was allowed to leave the lot and returned to me only to find out it needed to be replaced a second time. Also, I feel that since this was a Acura problem, I should be compensated for the replacement of the entire moon roof. This is an issue that needs to be recalled so that it doesn’t happen to other owners of Acura RDX and MDX. Thank you, Courtney Spradlin More

These people were all very nice and accommodating. They explained everything that the car needed a pond what could wait. They explained everything that the car needed a pond what could wait. More

From the moment I brought my car in to be service all staff took care of us. The communication was great. My car needed a seal replacement that my husband didn't know about nor had the time to do himself staff took care of us. The communication was great. My car needed a seal replacement that my husband didn't know about nor had the time to do himself. It was a joy to cash out with Yvonne. More

Excellent service throughout the buying process. Sergei provided the best service possible and was so very pleasant to deal with. Sergei provided the best service possible and was so very pleasant to deal with. More

We had a fuel pump recall issue. It took months and no word. Finally, my wife called back and was informed the part still hadn’t come in. Finally, she made arrangements to leave it f It took months and no word. Finally, my wife called back and was informed the part still hadn’t come in. Finally, she made arrangements to leave it for two weeks while we were out of town. The dealership was advised that when we got back, the car was moving out of state. We were led to believe we could not go elsewhere as the part was specifically for our vehicle. Miraculously, it was done, along, of course with the recommendation for $1,800.00 worth of other services. The lack of communication, concern and attention were underwhelming to say the least. I will not have any service done at this dealership again. Also, website does not list GM or any other leader for contact. More