Jack Ingram Volkswagen

Service advisor wasn’t great communicating during the week my car was there. Using Car Shield to pay for repair & CS made it stressful. week my car was there. Using Car Shield to pay for repair & CS made it stressful. More

They are always super nice at the 2 front service desk . I know they are extremely busy too! Fred is an awesome salesperson! I know they are extremely busy too! Fred is an awesome salesperson! More

Went in to inquiere and left in a new car More

Service staff courteous and knowledgeable. Always get my vehicle servic properly. Meghan keeps me posted on the progress. Been going there for over 27 years. vehicle servic properly. Meghan keeps me posted on the progress. Been going there for over 27 years. More

Meghan was an excellent service writer. Very pleasant & professional. My car was returned clean and vacuumed. The estimate was right on and car is running great. Too bad my contract with Car Shield wasn’t professional. My car was returned clean and vacuumed. The estimate was right on and car is running great. Too bad my contract with Car Shield wasn’t what it promised. Thank you Jack Ingram VW service. More

My first appointment for recall fix was cancelled. Told to come today at 9 am. Waited over an hour and then was told the part was on backorder. Drove from Prattville for no reason!! Did not receive a phon to come today at 9 am. Waited over an hour and then was told the part was on backorder. Drove from Prattville for no reason!! Did not receive a phone call not to come. Wasted trip!! More

Hands down BEST car purchasing experience ever! Mario was very professional, friendly and hard working in getting the best fit for my family. Thanks Mario!! very professional, friendly and hard working in getting the best fit for my family. Thanks Mario!! More

Took 23 days to replace water pump and seals on engine. The people were nice, but I could not believe it took 3 weeks to complete a one day job. The people were nice, but I could not believe it took 3 weeks to complete a one day job. More

This was the best buying experience we have ever had. We were not pressured and learned a lot about vehicles in general. They worked hard to get us the exact vehicle we wanted. we are very pleased I would h were not pressured and learned a lot about vehicles in general. They worked hard to get us the exact vehicle we wanted. we are very pleased I would highly recommend Corey! More

Great vehicle! Great employees.very helpful and very friendly. I would recommend the vehicle and the people to all my friends. Keep up the great work friendly. I would recommend the vehicle and the people to all my friends. Keep up the great work More