Jack Ingram Volkswagen

Being new to the area, I was not sure what to expect coming into the dealership. It turns out everyone was great there and everyone was willing to help out and answer my questions and they even stayed a coming into the dealership. It turns out everyone was great there and everyone was willing to help out and answer my questions and they even stayed after hours so that I could drive my new car home that night. Overall, this dealership has been the best volkswagen dealership that I have ever used. More

My phone conversations with Betty Lloyd greatly appreciated. She was kind, onsiderate and very helpful. She is a valuable employee. Will use them again. June Flowers appreciated. She was kind, onsiderate and very helpful. She is a valuable employee. Will use them again. June Flowers More

My 2003 VW Passat has had many problems bc of how old it is and how many miles is on it. Justin Worthington made my experience such a delight and is one of the main reasons I go back. He makes me feel like is and how many miles is on it. Justin Worthington made my experience such a delight and is one of the main reasons I go back. He makes me feel like I'm part of the Volkswagen family and goes above and beyond for his customers. Also, I go back because of the great work of the mechanics and technicians. More times than not if I bring my car to another place to get fixed I wind up dealing with them breaking something else or forgetting to put something back and it turns into a huge ordeal and is stressful when you need a car to function in Montgomery. Also, the technician that usually works on my car is Steve McArthur and every time i bring it to him I am relaxed because he knows what he is doing and it puts me at ease to know the job will get done fast and efficiently. His quality of work is rather outstanding and when I get my car back I feel safe and satisified that the job got done and he always exceeds my expectations. More

The Jack Ingram dealership definitely has our business, now and in the future when we are ready to buy another vehicle!! We purchased our first vehicle from them in 2010. It was truly an unexpected pleas now and in the future when we are ready to buy another vehicle!! We purchased our first vehicle from them in 2010. It was truly an unexpected pleasant experience as we are not originally from Montgomery and had dreaded for months having to decide upon a brand and a dealer!! Each and EVERY time that we have been back for service, etc., their mechancial work, customer service, courtesy,and professionalism has been superb. We even look forward to going to the dealership when it is time for service! THANK YOU and please do not change!! More

Excellent experience from the time I arrived at the dealer till the time I departed. I was greeted at my car, escorted inside - received attention promptly. Upon departure, future service needs / appo dealer till the time I departed. I was greeted at my car, escorted inside - received attention promptly. Upon departure, future service needs / appointments were explained to me. More

Fred Jackson number one saleman in my book. When I arrive at the dealer he ran out eagered and ready to sell. Fred goes the extra mile to make you happy. The entire staff there was great and I would recommen at the dealer he ran out eagered and ready to sell. Fred goes the extra mile to make you happy. The entire staff there was great and I would recommend Jack Ingram VW anyday. Service with a smile. More

Excellent service experience on my Jetta TDI Sportswagon. We live in Shelby County and this trip was well worth the drive. The mechanic talked to me personally and explained the CV boot issue. Very helpful. We live in Shelby County and this trip was well worth the drive. The mechanic talked to me personally and explained the CV boot issue. Very helpful. Alec VR More

I found this deaslership because of Lin Williams. Lin has been the only person that I have bought a car from in 8 years. He has sold me four cars total and he is just a great salesperson. He really works har been the only person that I have bought a car from in 8 years. He has sold me four cars total and he is just a great salesperson. He really works hard to make sure you get the best deal. I live in Fairhope, Al and Lin met me halfway so I wouldnt have to drive all the way to Montgomery for my new car. He always makes sure to go over everything with me and he is always there to answer any questions I might have. I recommend Lin to anyone that mentions that they might want a new car of any kind. More

First let me start by saying that I am terrible on cars. I'm on the road all the time, put lots of miles on a car, and for some strange reason, I seem to have a problem with flat tires and dead batteries. W I'm on the road all the time, put lots of miles on a car, and for some strange reason, I seem to have a problem with flat tires and dead batteries. Whatever my problem, the guys at Jack Ingram are always willing and able to take care of me. Whether it be scheduled maintenance or one of my frantic 'my car won't start' phone calls, they are simply the best. Criss is who I've always dealt with in VW service in the past, and God Bless him for putting up with me. He is always very professional and it's evident that he knows cars. I just picked up my car from my 50k service, and this time, Justin took care of me. He was a pleasure to work with from prompt phone calls on the progress of my car to his accurate quote for the services rendered. I would highly recommend either of them to take care of you when it comes to having your car serviced. I've purchased two cars from Jack Ingram, and both times, Robbie made it incredibly easy. Since then, he's always been a phone call away to answer any questions concerning my cars, and if I'm having one of those 'problems' I frequently have, he's there with an answer and a way to fix it. I just happened to luck across Jack Ingram after becoming upset with a dealership in Columbus, GA trying to purchase my first car, and thanks to their amazing customer service and attentiveness, I'll be a customer for life! More

Criss Brock and the team at Jack Ingram do a great job in taking care of your needs in a timely manner with no hassles. I drove over from Linden with a scheduled appointment and they were ready for me, even taking care of your needs in a timely manner with no hassles. I drove over from Linden with a scheduled appointment and they were ready for me, even though I showed up early. They got me in even while it was still lunchtime for them. They delivered on time, as promise and with a smile. I was using Royal in the past, but now I know where to go - Jack Ingram. It was the best experience I have ever had at a dealership. Royal Volkswagen (Birmingham) almost ruined my impression of Volkswagen, but Jack Ingrams has restored the quality of the VW name. More