Jack Ingram Volkswagen
Montgomery, AL
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387 Reviews of Jack Ingram Volkswagen
THIS was my 3rd perchas at there dealership's one Nissan SER, And my trade that was a 08 Jetta SE . I found my car online looking at there web site. 2013 grey GLI with the new 210 hp motor. Mario met Nissan SER, And my trade that was a 08 Jetta SE . I found my car online looking at there web site. 2013 grey GLI with the new 210 hp motor. Mario met me in the parking lot and i mentioned i liked the GLI on the lot so he grabed the key's exsplained all options with the car operation of the blue tooth and so on. haggled a price and home i am very plesent people to work with and got a hat from the store to boot. it's a great car and great people to work with! More
I found Fred to be extremely helpful and a really nice guy. He called me today to set up my 30day check up and fit it to my needs. I would recommend him if anyone mentioned looking for a car. guy. He called me today to set up my 30day check up and fit it to my needs. I would recommend him if anyone mentioned looking for a car. More
This was my husband and I's first time to purchase a new car. We went through the USAA car buying service and within the hour Fred Jackson had contacted me by email and phone. I had ALOT of questions be new car. We went through the USAA car buying service and within the hour Fred Jackson had contacted me by email and phone. I had ALOT of questions because I knew I wanted a beetle coupe with sunroof. Fred Jackson was so very patient and listened to all my concerns and my wants. Fred took my husband and I through the entire buying process step by step. There was no pressure and Fred understood my anxiety and was very reassuring! We visited on a Sat morning and Fred Jackson himself drove my new car to my home on Tues. and explained everything about the car to include hooking up my iphone for bluetooth capability. Guy Martin was so helpful in tracking down the exact car that I wanted and processed the paperwork so that my USAA buying certificate would be honored which helped to reduce the price. Randall who is a sales manager for AUDI personally came over and helped to reassure us and explain different concerns I had. Everyone at Jack Ingram was so kind, helpful and professional! They truly listened to us and could not have been more patient! I would definitely recommend using Jack Ingram Motors for your car purchase!! Fred Jackson has already sent me an email within hours of purchasing my car that schedules my first visit to bring my car in for its 30 day service check up-he is a man of his word and told us we could call him at any time if we had any questions. It was so very nice to feel as if we were dealing with honest and Christian people. Alan also called and explained what was involved in the extended vehicle protection plan and as very thorough and patient with all my questions. If you are in the market for a new volkswagon then please ask for Fred Jackson and you will be in good hands!! Brenda and Jim Skelton More
I looked at several dealerships for different kinds of cars but kept coming back to Jack Ingram Volkswagen even though I didn't think I was going to buy a VW. I came back because Mario was such a knowled cars but kept coming back to Jack Ingram Volkswagen even though I didn't think I was going to buy a VW. I came back because Mario was such a knowledgeable, friendly salesman who really knew his stuff, and I felt like I could trust him. I came back to look at a used Nissan Rogue, but Mario was busy and Fred took over for him. Mario had already told me about the great deal on new cars, and he and Fred showed me that I could have a NEW Jetta for the same amount of money I would pay for a used car because of the zero percent financing and the three years of free service. At other dealers I had ended up waiting as much as 20 - 30 minutes, but I never waited at all at Jack Ingram VW. Mario asked Fred to immediately take over since he was busy with another customer. The customer service is great. After I bought the car, Fred took us on a tour and introduced us to the service people who will be caring for us in the future. The service personnel were also friendly and professional. It's a classy operation. I would recommend it to anyone. More
We recently were looking to purchase a new VW sedan. After a lot of internet research, we decided to visit this dealership because they had the best prices/customer reviews in our area. We were very im After a lot of internet research, we decided to visit this dealership because they had the best prices/customer reviews in our area. We were very impressed with the overall experience! Rick explained the pro's and con's concerning the two models we were interested in and was extremely knowledgable and friendly. Car salesman can get a bad wrap for being pushy but we never felt pressured in any way. Rick explained our financing options and what would be better/worse - down to the monthly payment that we felt most comfortable with. They detailed our car, filled up the tank, and Rick even set up the Bluetooth feature in the vehicle before we left. The whole staff made my first experience buying a brand new car very enjoyable! I would highly recommend them to my family/friends. More
I was impressed with the quick response to our inquiry. Mario was very knowledgeable about the vehicle and made sure any questions we had were answered. This is our first Volkswagen and we will return whe Mario was very knowledgeable about the vehicle and made sure any questions we had were answered. This is our first Volkswagen and we will return when we're in the market for another. More
This was my first car purchase and Mr. Murray made it the best experience. He let me test drive it and I instantly fell in love. He worked well with me to get the price into my budget. Now I am loving what I best experience. He let me test drive it and I instantly fell in love. He worked well with me to get the price into my budget. Now I am loving what I drive! Das Auto, German engineered. More
I had a great experience, my salesman Mario Powell was very helpful and made it easy for me. I love my car and would recommend the dealership to anybody that asks. very helpful and made it easy for me. I love my car and would recommend the dealership to anybody that asks. More
Rick helped me buy my GLI and we started this process while I was out of the US with a 9 hour time difference. He was quick to respond and helped me line up a lump sum payment for my 39 month lease. We while I was out of the US with a 9 hour time difference. He was quick to respond and helped me line up a lump sum payment for my 39 month lease. We arranged delivery from Montgomery to Auburn and Rick walked us through the features and connected my wife's phone to Bluetooth. Overall, a pleasant buying experience and I will be following up to meet the maintenance/service department and to have the fluids checked. I would recommend Rick and Jack Ingram Motors to friends and family. More
It is hard to find a salesperson that knows their product in the auto industry. Rita knew hers. My wife and I had looked at several different cars during the last couple of months. I researched on-line in the auto industry. Rita knew hers. My wife and I had looked at several different cars during the last couple of months. I researched on-line until I find what interests me or will suit our needs. Then we take a first hand look at each car that has caught our attention. While doing the "first look" I try to determine the attitude and knowledge of the sales staff and the dealership in general. Having narrowed our choice to three possible cars, we went to look at them closely. We have been buying new cars for a long time (our first new car was a 1961 Buick Skylark Coupe) so we had a good idea of what we were looking at and dealing with. Rita new her product and treated us with respect, unlike some sales person at other agencies that either talk down to you, don't know their product or don't respect you as a person, only a sale. I have owned VW's before (hasn't everyone old enough to remember the Bug?). This however, is my first diesel. We bought a Jetta Sportswagen TDI. So far, after 112 miles, we love it. It is a joy to drive. We were treated fairly throughout the ordeal of buying a new car! Thank you Rita, and thank you Jack Ingram Volkswagen. Once I have experienced your service department, I will be able to comment on that aspect. More