Jack Ellena Honda

Simply the Best in Town! My family has lived in Lawrence for over 14 years and we have been to a lot of service departments, but when we bought our Honda Pilot we switched to My family has lived in Lawrence for over 14 years and we have been to a lot of service departments, but when we bought our Honda Pilot we switched to Jack Ellena Honda because it was a Honda Dealer. Over the past two years we have had nothing but a great experience and relationship with the Service department. These guys are top notch customer service, workmanship, pricing, and just all around good people! I highly recommend this service department to everyone. thanks, Henry More

Best Experience Ever! There is not enough room to write how much I appreciate the amazing service that we were given when buying our Honda Odyssey. From the very first phon There is not enough room to write how much I appreciate the amazing service that we were given when buying our Honda Odyssey. From the very first phone call we were treated like family and that is how we were treated by all four guys we had the pleasure of coming into contact with. The service was so amazing that we were literally signing papers the same day as the initial phone call. This is our first Honda, but I can guarantee that it won't be our last. The outstanding service we received and continue to receive from Jack Ellena Honda and their employees is the reason why we will continue to not only give our business to them but will also recommend them to anyone looking to buy a new or used vehicle. More

New Car Sales We returned to Ellena Honda to purchase our 4th Honda. Each experience has been top notch. Our sales consultant this visit was Bowe Gribble, he was We returned to Ellena Honda to purchase our 4th Honda. Each experience has been top notch. Our sales consultant this visit was Bowe Gribble, he was knowledgable, patient, and honest. If he didn't know the answer to our question he admitted it and then found the answer for us. He wanted to make sure we were making the right choice for our voiced wishes. I would not hesitate to send friends and family members to visit with him about their car needs. We have recommended Jack Ellena Honda in the past when someone mentions they are wanting to buy a new or used Honda. More

Honda Fit --> Honda CR-V I had a great experience at Jack Ellena Honda trading in my 2009 Fit for a 2014 CR-V. I had my Fit in for scheduled maintenance and a very nice salesm I had a great experience at Jack Ellena Honda trading in my 2009 Fit for a 2014 CR-V. I had my Fit in for scheduled maintenance and a very nice salesman asked if I was interested in selling it/trading it in. I had been planning to keep the Fit for its lifetime (and possibly mine) but having acquired three dogs since buying my Fit I decided to try a larger model. It took several days, three test drives, and some negotiation, but I was very happy with the deal that I got and the way I was treated. More

Finally Sales done right! :) I've gotta say I had the best sales experience ever. Not just car sales mind you. These guys / gals know how to do it. Sales is not about manipulating I've gotta say I had the best sales experience ever. Not just car sales mind you. These guys / gals know how to do it. Sales is not about manipulating people into getting things they don't need or want or can't afford. They respectfully worked with me and got me what I needed for the price I could afford. Matt Brookbank a great young man who is becoming an extraordinary sales man. Demonstrated how teaching is a great method for sales. Sam Avazpour, if I had a company this is the guy I'd want to manage it. He has all the right character qualities.Mostly respect for the customer and for his salespeople. Finally Cheng Yang a bean counter with a personality who made me feel at home. In what for me is generally the most uncomfortable place. Where the money meets the road. Oh sorry almost forgot the brief dealing with Amy Weinaug who answered questions as sweetly as could be while dealing with the stuff mundane but probably the most important and critical to get right. Because of how smoothly and efficiently it went. I know there must have been tons of work behind the scenes I know nothing of. I have been telling everyone and thier brother. I may have to come to work there if I could be come as good at sales as they are. I'm soooo glad they are in Lawrence. It gives me a new pride in my town. More

Excellent Experience - Thank you Marc Marc Nehring is a talented and very capable young man, who went several extra miles to make my teenage daughter's first car purchase an easy and pleas Marc Nehring is a talented and very capable young man, who went several extra miles to make my teenage daughter's first car purchase an easy and pleasant experience. Marc treated us both with dignity and respect, all while demonstrating a strong knowledge of his merchandise and professionalism beyond his years. I would highly recommend Marc to anyone seeking positive car-buying experience. I would also like to thank the rest of the Jack Ellena Honda team including Cheng Yang. Everyone when out of their way to ensure all of our needs were met or surpassed. After 35 years of buying vehicles, Jack Ellena Honda and Marc Nehring showed me how it should be done. Thank you! More

Brett McCabe is awesome! My wife and I recently purchased a Honda Odyssey at Jack Ellena Honda in Lawrence. Our sales rep, Brett McCabe, made the experience painless and smoo My wife and I recently purchased a Honda Odyssey at Jack Ellena Honda in Lawrence. Our sales rep, Brett McCabe, made the experience painless and smooth. We needed to take an unexpected road trip to Florida for a memorial service and had to make the new car transaction within 2 days of visiting the dealership for the first time. My wife was under a lot of stress preparing for the trip as well as making funeral arrangements for our relative in Ft. Myers, Florida; buying an expensive vehicle was the last thing on her mind. Brett was understanding of our situation and time constraint. He was extremely helpful through it all. Brett was/is calm and not overbearing. He has followed us closely since our new car transaction and checks in frequently to ask how everything is going. He is kind, knowledgeable, considerate, and is genuinely concerned about our well-being. My wife and I agree Brett McCabe is the best sales representative we have ever encountered! Sincerely, William and L. Dawn McCleskey More

Thank You Brett McCabe! Brett was very knowledgeable and worked with us to find the vehicle that was right for us. Brett has followed up with us to make sure we were happy wi Brett was very knowledgeable and worked with us to find the vehicle that was right for us. Brett has followed up with us to make sure we were happy with our purchase not in need of anything. We had an excellent experience at Jack Ellena Honda and would not hesitate to recommend them to someone looking for a new vehicle. More

Jack Ellena Honda Experience We were looking for a Honda CRV. 2 to 3 years old if possible. My son and daughter in law, live in Lawrence and on occasion I work there. Stopped i We were looking for a Honda CRV. 2 to 3 years old if possible. My son and daughter in law, live in Lawrence and on occasion I work there. Stopped in Lawrence to look. At the time, was not totally ready, but they took my name. Thomas Thorp got my name and started looking over cars that had came in. The trouble was getting the features and color of interior and exterior was not easy. My wife is much pickier than I am. Well, I hate to admit it, but Thomas called several times and with the bustle of jobs, grand kids, and other things I basically kind of blew him off. But, he stayed with it and kept calling EVERY time he had something he thought we would be interested. HE is very good at his job. He stated they had a CRV that we could be interested in that had just came in the night before. I told internet sales person Monty Lala that I did not see the car on their website... he stated it was not on there yet, but was certain it would sell quickly. I said I wanted to see it before I drove 145 miles. Wouldn't you know it, Monty took a dozen pictures. We were in Lawrence the next morning. They had the car cleaned and ready for us to drive. This is when we met Marc Nehring. A young salesman, that impressed us. We do not impress that easily, but he impressed us. Obviously new to the car sales game, he did not commit the biggest sin of a NEW car salesman...he was not pushy at all. Marc made us feel like HE was glad that we were there and in turn made US glad to be there. He never pretended to know something he did not know, yet he did know a lot about the car and Hondas in general. Monty got us financed with our terms, not just the banks terms. We had not had a car payment in over 10 years...it was difficult for us to do but Jack Ellena made it as easy as possible. I talked to the son of my best friend ,who manages a store in town. I asked a good place to trust to buy quality used cars and he said you can trust Ellena Honda for good used cars and they were a respected lot in town...Thanks Jack Ellena Honda for making an uneasy experience easy and enjoyable. More

2007 Accord Very impressed with Marc Nehring. He was professional and patient with us during our 3 month car search and buying experience. He kept in contact wi Very impressed with Marc Nehring. He was professional and patient with us during our 3 month car search and buying experience. He kept in contact with us until he had the right car for us. This was our second Ellena Honda and not our last. More