Jack Ellena Honda

Great experience with the entire Honda team at Jack Ellena Honda. I have found a dealer in Lawrence that has earned my repeat business. Special thanks to Monty Lala. with the entire Honda team at Jack Ellena Honda. I have found a dealer in Lawrence that has earned my repeat business. Special thanks to Monty Lala. More

Jack Ellena Everyone was very cordial very nice very professional. I enjoy going to the car dealership. I would also recommend people going to the dealership to Everyone was very cordial very nice very professional. I enjoy going to the car dealership. I would also recommend people going to the dealership to buy a car. More

Excellent Service and Professionalism My wife and I recently purchased our second Honda from Jack Ellena Honda and have a great experience. Specifically, we enjoyed working with Matt Brook My wife and I recently purchased our second Honda from Jack Ellena Honda and have a great experience. Specifically, we enjoyed working with Matt Brookbank who patiently, thoughtfully, and respectfully worked with us as we explored options. Matt was also always prompt and thorough in responding to questions. All around it was a great experience. Thank you. More

Great Purchase Matt was very accommodating and knowledgeable. He detailed the options available with each model, explained the features of the car, and has been grea Matt was very accommodating and knowledgeable. He detailed the options available with each model, explained the features of the car, and has been great with follow-up after purchase. Everyone at the dealership was friendly and helpful throughout the process, and made the purchasing process smooth. Very happy with the experience and the car itself. More

New Honda purchase We recently purchased our fifth Honda Accord from Jack Ellena Honda. I specifically asked for salesman Dave Blair since he had sold us our last Honda. We recently purchased our fifth Honda Accord from Jack Ellena Honda. I specifically asked for salesman Dave Blair since he had sold us our last Honda. Dave is open and friendly, listens to our wants and concerns and both times worked to get us a good price. When our daughter needed a car, I had her drive to Lawrence so Dave could help her find what she needed as well. I'm only sorry she doesn't live close enough to use Ellena's great maintenance department. They are friendly, fast and the work is always done right the first time. We are completely enjoying our 2014 Accord and thanks again to Dave for all his help. More

First time buyer Everyone in the dealership was extremely friendly and attentive from Marc, to those I didn't deal with much at all. Marc asked and listened to what I Everyone in the dealership was extremely friendly and attentive from Marc, to those I didn't deal with much at all. Marc asked and listened to what I was looking for in a vehicle and answered all of my questions. I do wish I'd researched my financing options more before I came in for comparison sake. Having said that, Cheng worked with various banks and presented me with a couple of options and got me financing that was completely within my budget and with which I am very satisfied. I really don't think I could have gotten much, if any, better terms than I did. The process was very smooth and quick, and I am now really starting to enjoy my "new" car. More

Great Experience New to the area, fortunate to met a very polite young man. Marc Was impressive explaining and demonstrating all the cars options and functions. He New to the area, fortunate to met a very polite young man. Marc Was impressive explaining and demonstrating all the cars options and functions. He made me feel comfortable driving the car. Due to having a small area to park in the home garage and a narrow driveway it was necessary to have a small car equipped with cameras, Marc made sure this car provided me with this feature. The pricing was fair and well explained. Naomi More

Keep coming back I've purchased several Hondas from Jack Ellena over the past 30 years or so. Staff and service are always great. Most recently, Matt Brookbank helpe I've purchased several Hondas from Jack Ellena over the past 30 years or so. Staff and service are always great. Most recently, Matt Brookbank helped me through the shopping and purchasing stages and even fixed an unfortunate ding I put in the brand-new bumper of my brand-new car. More

Another great service report. Had a lot of service done today. Four new tires mounted and balanced , a transmission service fluids replaced, rear differential fluid changed, valve Had a lot of service done today. Four new tires mounted and balanced , a transmission service fluids replaced, rear differential fluid changed, valve adjustment completed and a four wheel alignment. When I scheduled the service Dennis gave me a quote for everything. The quote was right on and the service was done in a very timely manner. I cannot say enough nice things about this dealership. All the staff are very friendly and the service is great. Our Element runs so much better after this service. More

Excellent Service! This was my second purchase from Jack Ellena Honda and I went back because of the excellent experience I had working with Dave Blair. He was so friend This was my second purchase from Jack Ellena Honda and I went back because of the excellent experience I had working with Dave Blair. He was so friendly and helpful when it came to my car buying needs. When we were looking for another car this Spring, I contacted Dave to see if he could help me and he responded to my requests right away. In less than 24 hours, we were leaving in our new (used) SUV! There were no financial presssures and I never felt overwhelmed or taken advantage of. The Jack Ellena Team went above and beyond in the world of customer service and I would never go anywhere else for my car buying needs! More