Jack Ellena Honda

The Perfect Team Got Me the Perfect Car The Jack Ellena Honda team out in Lawrence rocks. These guys got me into the right car, almost exactly the car I was looking for, at a price I didn't The Jack Ellena Honda team out in Lawrence rocks. These guys got me into the right car, almost exactly the car I was looking for, at a price I didn't think I'd be able to get. Bobbi knew what I was looking for and called me as soon as they had something she thought would work for me, then she got me a great price to boot. Bobbi and the whole team made it an easier than expected experience, and I am certainly happy with my new-to-me car. I went in knowing exactly what I wanted, and I love that the team there got me exactly that – I highly recommend buying from Jack Ellena in Lawrence. More

Excellent experience, would revisit I just purchased a 2013 Honda Civic from the dealership and was very happy with my experience. Both of my parents have purchased cars from here in the I just purchased a 2013 Honda Civic from the dealership and was very happy with my experience. Both of my parents have purchased cars from here in the past and use their service department regularly. We talked to Bobbi one day to take a look at different models and do some test drives and I appreciated her no pressure demeanor. Matt helped us with the actual purchase on another date and was very knowledgeable about the different models. The car I was looking at had been dented on the bumper and the sales manager, Coop, had it fixed VERY quickly after we purchased the vehicle and it looks beautiful. I would return to this dealership and would definitely recommend them to my friends and family. More

Purchase of new 2015 Honda Civic, LX Our salesperson Steven was very punctual,courteous and knowledgeable. He answered all our questions and concerns to our satisfaction and was very pati Our salesperson Steven was very punctual,courteous and knowledgeable. He answered all our questions and concerns to our satisfaction and was very patient with us. After we selected the car, he very patiently explained some of the new features. We left very satisfied with the new car we wanted. Mr. Yang was also very knowledgeable and helpful. Overall,a very pleasant experience. More

Purchase of Used Kia Optima Worked with Sales Agent Bobbi Ashworth and Financing Specialist Cheng Yang. Ms. Ashworth had listened carefully to our requirements and located a Worked with Sales Agent Bobbi Ashworth and Financing Specialist Cheng Yang. Ms. Ashworth had listened carefully to our requirements and located a vehicle for us that was within our price range and better over-all than we anticipated (feature and MPG-wise.) She was very helpful, and answered all of our questions. She saw to it that the car was detailed and ready to go when we were. Mr. Yang found us a very good financing rate, and got us through the mountain of paperwork very quickly. More

Pleasant no-nonsense car buying We were checking on the new HRV but ended up buying a new CRV. Steven was courteous and knowledgeable, Tim was professional. There was no "hard sell" We were checking on the new HRV but ended up buying a new CRV. Steven was courteous and knowledgeable, Tim was professional. There was no "hard sell" tactics throughout the whole event. We're enjoying our new CRV and happy to be back to Honda family again. (Service Dept. here is great) More

Great interactive experience The salesman "Marc" was extremely knowledgable, flexible, and listened to my wants and worries. he met me or called me with updates contiosly, he made The salesman "Marc" was extremely knowledgable, flexible, and listened to my wants and worries. he met me or called me with updates contiosly, he made me feel as if we were the only real customer. The management seemed to tag up or coordinate and meet our pace each time....they were in tune but not making it feel overwhelming. I will remember this experience and expect this great team again next.time! Thanks I love this car already. More

Simple, straight forward, efficient The dealership contacted us that they had taken delivery of a new Honda Accord hybrid and invited us to view it on Monday, Memorial Day. That was conv The dealership contacted us that they had taken delivery of a new Honda Accord hybrid and invited us to view it on Monday, Memorial Day. That was convenient for us and we liked the car. Although we were not quite ready to buy a new car, they called on Tuesday with an offer too good to refuse. We bought it later that day. Our salesperson, Marc, has just been excellent! He is knowledgeable, friendly, helpful, and answered all our questions. Tim & Marc made this an enjoyable experience. We are delighted! More

Marc Nehring was the perfect salesman. After a horrible experience with the Honda dealership in Topeka, I was about to give up on purchasing a new car completely. Upon walking in the door t After a horrible experience with the Honda dealership in Topeka, I was about to give up on purchasing a new car completely. Upon walking in the door to Jack Ellena Honda we met Marc and he restored my faith that an honest salesperson still exists. Working in customer service for 25 years I was very impressed with him and would ask he be given recognition for his excellent service. Sincerely Angela Brown More

New car purchase Very professional, respectful and definitely not "pushy". Marc was the most courteous and respectful salesperson I came across in my search. Listened Very professional, respectful and definitely not "pushy". Marc was the most courteous and respectful salesperson I came across in my search. Listened to my needs and did not try and steer me to something I did not need or want. Respected my comparison shopping. More

The best car purchase experience I have ever had! Marc Nehring and the rest of the staff took care of me, got me exactly what I needed, and more. It was a genuine blessing and exciting surprise to se Marc Nehring and the rest of the staff took care of me, got me exactly what I needed, and more. It was a genuine blessing and exciting surprise to see how they went to bat for me and got me into a new car, and a superb car, which I was not expecting! I highly recommend Marc Nehring and Jack Ellena Honda. More