Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
New Honda Accord I was in desperate need of a new car and the people at Jack Ellena Honda worked with me to get one when few others were able to work with me. The sal I was in desperate need of a new car and the people at Jack Ellena Honda worked with me to get one when few others were able to work with me. The salesman were all nice and helpful and really gave me a family feeling. I will be going back there for my next purchase. More
CRV purchase I worked with Bobby and she's fairly new. I asked a lot of questions some of which she did not know the answer to but she was always willing to look I worked with Bobby and she's fairly new. I asked a lot of questions some of which she did not know the answer to but she was always willing to look something up for me and always found the answers in a timely way. Good experience and good customer service. More
Purchased car from out of state In early July I saw a Honda Element I liked on Cars.com advertised by Jack Ellena Honda. I sent request and Bobbi Answorth contacted me quickly by ema In early July I saw a Honda Element I liked on Cars.com advertised by Jack Ellena Honda. I sent request and Bobbi Answorth contacted me quickly by email, sent some requested videos of the inside & outside of the car, and described the history( purchased originally from them). The deposit and time frame to pick up the vehicle was to my liking, so on July 28th, I flew from Grand Rapids, MI to Kansas City & took a shuttle to Lawrence. The Element was completely cleaned, new brake pads, everything was explained perfectly. Thanks to great service by Bobbi & Monty I drove the Element back to Michigan. I received deposit back in a few days and this week I was sent the title by certified mail. I can now register the car in Michigan. Thanks to all for the great help! More
Excellent Ellena Honda Experience! I am SO happy with my new Honda Fit, and how smoothly the leasing process went! Marc and Coop were friendly and knowledgable, listened to my needs, co I am SO happy with my new Honda Fit, and how smoothly the leasing process went! Marc and Coop were friendly and knowledgable, listened to my needs, communicated often and clearly, and navigated me through the whole thing with ease. I would recommend them to anyone, and I'm looking forward to seeing them again at the end of my lease. Also appreciated the coffee and cookies - those little extras really make a customer feel at home. More
Jack Ellena Honda is the Best! Every moment of this experience has been fantastic. Everyone took such great care in seeing this was a good experience. Marc even shuttled my car from Every moment of this experience has been fantastic. Everyone took such great care in seeing this was a good experience. Marc even shuttled my car from work to Honda for the zylon treatment and then back. The customer service is incredible. More
Great experience again! Mark and Coop were very helpful in our purchase of our 2015 Crosstour. They make us feel like friends and treat us with the upmost respect. This is ou Mark and Coop were very helpful in our purchase of our 2015 Crosstour. They make us feel like friends and treat us with the upmost respect. This is our 3rd Honda purchase from Jack Ellena Honda since 2006. We have had the pleasure of working with Coop for all three purchases. He makes buying a car a fun experience! We have also been treated very well in the service department for all these years. More
Excellent Honda Adventure With Monty, Marc and Cheng This was our third Honda Accord purchased from Ellena Honda. It was the perfect transaction from start to finish. We initiated communication through This was our third Honda Accord purchased from Ellena Honda. It was the perfect transaction from start to finish. We initiated communication through instant messaging after we saw the car on their website. Went and test drove it and we were pulling into our garage within a few hours. We could have gone anywhere we wanted but chose to stay local because of the excellent personal service and honest approach. Monty and Marc were an awsome team. They were informed and committed to making an honest sale. Cheng wrapped it up with his great personality and attitude. And of course after driving Hondas for years, the product speaks for itself. These people are first class. More
Excellent Experience My wife and I purchased a 2016 Honda Pilot Elite and were absolutely pleased at our overall experience. I had been searching for this vehicle for qui My wife and I purchased a 2016 Honda Pilot Elite and were absolutely pleased at our overall experience. I had been searching for this vehicle for quite some time, and at many different dealerships, so when we started working with Marc, he clearly knew that we were going to buy this vehicle. That being said, he and the entire staff went out of their way to truly "earn" our business. The staff is friendly and supportive, joking around with the both of us, as well as with our three young kids. We could not have been more excited to purchase from Jack Ellena Honda, had no hesitation about driving up from Leawood, and look forward to our future dealings with Marc and the rest of the staff! More
Great experience again! This week my husband and I purchased our third vehicle from Jack Ellena Honda since 2012. We started with a Civic, then a CR-V, and now have upgraded This week my husband and I purchased our third vehicle from Jack Ellena Honda since 2012. We started with a Civic, then a CR-V, and now have upgraded to a 2016 Pilot as our family needs have changed. Each time it has been a great experience and they always work hard to get us the deal that works best for us. Marc is very knowledgeable and knows the product well. It's always easy and straightforward with financing also. Highly recommend Jack Ellena Honda for purchasing and also when it comes time to service they have an outstanding service department. More
Very pleasant experience! Marc and "Coop" were a pleasure to work with. Marc was very patient and knowledgeable. Coop worked hard to get a fantastic rate! They made the car buy Marc and "Coop" were a pleasure to work with. Marc was very patient and knowledgeable. Coop worked hard to get a fantastic rate! They made the car buying process seem painless. I would highly recommend this dealership for its pleasant atmosphere and friendly staff! More