J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Felt like home At first appearance when arriving on the lot all of the cars look clean and almost brand new. The wide selection that they have is unlike any other At first appearance when arriving on the lot all of the cars look clean and almost brand new. The wide selection that they have is unlike any other dealership I have ever been to. With over 450 cars to look at I decided to walk in and find a sales person to help me with my search for my new vehicle. I was greeted as soon as I walked in the front door and once I had expressed that I was emailing with Seth around the corner he came introducing himself. He greeted me by my name (which I thought was pretty impressive) and knew exactly what car I was there to see. That just goes to show you the level of customer service that they provide there. Seth said give me a moment to get a sales person to show you the vehicle and within a minute Dave came out to greet me with a smile! Off he went to get the car and pull it right up front for me. After our test drive I was ready to buy the car of my dreams. I sat with Ken in finance and got the numbers I was happy with. At the time of delivery Vinny was the guy to finish up the deal (they work as a team there and Dave wasn’t in) and he sat me with Steve in finance to finish up the paperwork! Couldn’t be happier with the team of sales people they have and I am loving my new ride!! More
Awesome!!! My husband & I recently purchased a vehicle here, it was an all around great experience....I highly recommend them & will be purchasing our vehicles h My husband & I recently purchased a vehicle here, it was an all around great experience....I highly recommend them & will be purchasing our vehicles here in the future. Steve was our sales rep. He was so patient, honest and understanding. We didn't feel rushed or pushed into getting something we didn't want. He allowed us to look at different options & worked with us to get the best deal for our family. I am so greatful for his time and all of his help! More
Excellent service/seamless process I had a great experience with J&M. Sue was very helpful and worked hard to get me the exact car I wanted at a reasonable price with a fair trade in pr I had a great experience with J&M. Sue was very helpful and worked hard to get me the exact car I wanted at a reasonable price with a fair trade in price on old vehicle. They were very professional and courteous and made the whole process smooth and painless. When I picked up my car it was beautifully detailed and serviced. I was very pleased with everything and will definitely be going back in the future. More
Great Service The service at J&M Automotive was excellent. I worked with Sue to find my car. I went there with the intention of looking at a 2010 Honda CR-V, but en The service at J&M Automotive was excellent. I worked with Sue to find my car. I went there with the intention of looking at a 2010 Honda CR-V, but ended up with a Nissan. When the CR-V didn’t have features I was looking for such as a back-up camera, she helped me find one that did. She was not at all pushy about making a sale, and was very nice. She really listened to what I wanted and helped me find a great car,p. More
Amazing sales experience Can’t express how amazing buying a car from J&M was. Everyone was so friendly and just made the process super easy, especially Dave DeCarlo. I went in Can’t express how amazing buying a car from J&M was. Everyone was so friendly and just made the process super easy, especially Dave DeCarlo. I went in knowing the style of car I wanted and Dave put me right in something that fit me just well. I’d definitely recommend going to J&M and buying a car from Dave! More
Easiest car purchase EVER! Our salesman Brad is awesome to work with. Honest car dealership and large inventory to choose from. Great experience and will highly recommend it. Our salesman Brad is awesome to work with. Honest car dealership and large inventory to choose from. Great experience and will highly recommend it. The entire staff is awesome to work with! Everyone is friendly, helpful, and makes you feel at ease while you are shopping for a vehicle. It is not a high-pressure sales pitch. You never felt like you were being pushed into something you did not want to buy. Any questions asked were answered promptly. More
Excellent Our experience was painless and they had a great variety of quality vehicles at reasonable prices. Our sales representative Dave was great too! All in Our experience was painless and they had a great variety of quality vehicles at reasonable prices. Our sales representative Dave was great too! All in all, I highly recommended this dealership. More
Great car! Great service! My husband and I bought our Chevy Tahoe from J&M and the whole process could not have been smoother. We never once felt pressured or swayed. The entir My husband and I bought our Chevy Tahoe from J&M and the whole process could not have been smoother. We never once felt pressured or swayed. The entire staff was extremely friendly and knowledgeable. Any concerns we had we addressed and handled immediately. The car was completely detailed and we even were sent off with a full tank of gas upon our pickup. Highly recommend this dealership!! More
Excellent experience! I felt completely at ease as soon as I walked in the door. Everyone was so nice and helpful. Speedy service. Attention to detail. A nice lobby with co I felt completely at ease as soon as I walked in the door. Everyone was so nice and helpful. Speedy service. Attention to detail. A nice lobby with comfy seats. All my questions were answered. And I left with the car of my dreams! Can’t ask for much more than that! Thanks again Seth, Vinny and Paul and Ken for all of your help! I 100% recommend this place! More
NO Pressure -OUTSTANDING Service Vinny was extremely helpful, I live 40 mins away and he looked a few things for me on the car to see if it was worth me driving to look at it. His ex Vinny was extremely helpful, I live 40 mins away and he looked a few things for me on the car to see if it was worth me driving to look at it. His experience and positive energy made it a pleasant experience to buying a used car. I have bought many cars in my life and this was the most NON Stressed NO pressure - car buying experience. Vinny is hardworking, honest, knowledgeable, and sincere person, glad to have found a great place to buy a used car. More