J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Great customer service. Knows the business which gave me direct answers about the finance which made it easy for me to decide which vehicle.Goes beyond to get best deals. Ens Knows the business which gave me direct answers about the finance which made it easy for me to decide which vehicle.Goes beyond to get best deals. Ensured vehicles are up to par before leaving lot. Thank you so much. Very pleased will recommend. More
Very efficient, friendly and upfront with everything. On the sales side, Vinny Petta was very professional and upfront about everything. During the test drive he heard what he thought was a bearing making On the sales side, Vinny Petta was very professional and upfront about everything. During the test drive he heard what he thought was a bearing making noise, before the car was delivered to us it had been checked and replaced. Outstanding recalls were found and those were addressed as well. On the finance side, Steve Groppi was just as professional. We were told what paperwork we needed to have sent to him and what we needed to bring with us. When we arrived to get the car, all of the paperwork was prepared for us to sign and we were given an explanation of every document we had to sign. Great organization. More
Relaxed, easy, no pressure, no bull My second time buying a car at j&m. Remembering how smooth the first time went when it was time for another car I sought out Sue Janelli , she worked My second time buying a car at j&m. Remembering how smooth the first time went when it was time for another car I sought out Sue Janelli , she worked with me as before , she’s easy to talk to and a pleasure .i requested Steve the finance guy I had the first time and as before I was happy with the results, Steevo’s a cool guy , enjoyed talking to him as well. The selection of cars all seem nice and clean , I’m happy with mine , J&m is my first choice used car dealership ..... true story! Ron W. More
Straightforward, Fair Prices I don't like to haggle, I wanted a car that was a fair price for myself and the dealership. That is what I got. Thank you for the great car, it drives I don't like to haggle, I wanted a car that was a fair price for myself and the dealership. That is what I got. Thank you for the great car, it drives like a dream and I look forward to doing business with Rich and the J&M staff for years to come. More
my review was great I love going there. Going into the place and being taken care of asap was great... Every employee had a great and positive attitudes. thanks for all y I love going there. Going into the place and being taken care of asap was great... Every employee had a great and positive attitudes. thanks for all your guys help. More
Service is exceptional. Selection of vehicles very broad. We purchased a 2009 Honda Civic with 80K mileage. Fred Blum was very helpful as an initial contact. Sue Janelli was very easy to work with, and, was We purchased a 2009 Honda Civic with 80K mileage. Fred Blum was very helpful as an initial contact. Sue Janelli was very easy to work with, and, was able to provide us with the vehicle that met our needs. Minimal sales pressure. All vehicles made available for productive test driving. Administrative requirements at pick up were reasonable and efficient-we were able to complete documents, final inspect the vehicle, and have what questions we asked answered thoroughly. We will recommend J&M to any of our acquaintances that are in need of purchasing a pre-owned vehicle in the future. More
Went above and beyond finding me the best rate. Great choice of cars to look at. Would definitely recommend to anyone looking for a car. finding me the best rate. Great choice of cars to look at. Would definitely recommend to anyone looking for a car. More
Excellent My family’s been getting cars from Brad for years and we’ve never had a problem. He’s always very friendly and helpful :) Highly recommend going there My family’s been getting cars from Brad for years and we’ve never had a problem. He’s always very friendly and helpful :) Highly recommend going there!! More
First time buyer Even when recommended by my mechanic (whom I hold in high regard), I was a little unsure as to what I would find (hearing many horror stories of snak Even when recommended by my mechanic (whom I hold in high regard), I was a little unsure as to what I would find (hearing many horror stories of snake-oil salesmen). However I was pleasantly surprised by the honesty and straight-forwardness of Brad, who went above and beyond to work with me. Settled on a car for a very fair price, which had several noteworthy issues repaired/corrected (by J&M) prior to my purchase. Excellent first time experience, will definitely recommend. -R.S. More
J&M really stepped up to the plate My son had bought a 2014 Jeep Cherokee LTD from J&M in March 2017. Turns out that vehicle had some undocumented Jeep features that caused some big is My son had bought a 2014 Jeep Cherokee LTD from J&M in March 2017. Turns out that vehicle had some undocumented Jeep features that caused some big issues. In short, the car would shut down with no warning and lose power if the oil level reached a certain point (google this one). Anyway, after dealing with Chrysler unsuccessfully for almost a year, my son reached out to J&M to see if they could help him out at all....shortly after they contacted him and told said they could probably work something out with him. They did! They not only took back the Jeep but they worked out a deal for another car for him. Excellent customer care to say the least. Big Kudos to Brad and Seth at J&M! More