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J&M Automotive

Naugatuck, CT

4.8
1,805 Reviews

756 New Haven Road

Naugatuck, CT

06770

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1,805 Reviews of J&M Automotive

March 04, 2018

Great customer service. Knows the business which gave me direct answers about the finance which made it easy for me to decide which vehicle.Goes beyond to get best deals. Ens More

by nmary8358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi
March 04, 2018

Very efficient, friendly and upfront with everything. On the sales side, Vinny Petta was very professional and upfront about everything. During the test drive he heard what he thought was a bearing making More

by Bram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Vinny Petta
March 03, 2018

Relaxed, easy, no pressure, no bull My second time buying a car at j&m. Remembering how smooth the first time went when it was time for another car I sought out Sue Janelli , she worked More

by Ron w.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Sue Janelli
March 03, 2018

Straightforward, Fair Prices I don't like to haggle, I wanted a car that was a fair price for myself and the dealership. That is what I got. Thank you for the great car, it drives More

by conor.ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Petta, Rich Grassi
March 02, 2018

my review was great I love going there. Going into the place and being taken care of asap was great... Every employee had a great and positive attitudes. thanks for all y More

by Nicole stephine Krofssik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Vinny Petta, Seth Brown
March 02, 2018

Service is exceptional. Selection of vehicles very broad. We purchased a 2009 Honda Civic with 80K mileage. Fred Blum was very helpful as an initial contact. Sue Janelli was very easy to work with, and, was More

by J Morro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Sue Janelli
March 02, 2018

Went above and beyond finding me the best rate. Great choice of cars to look at. Would definitely recommend to anyone looking for a car. More

by Kevin Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Rich Grassi
March 01, 2018

Excellent My family’s been getting cars from Brad for years and we’ve never had a problem. He’s always very friendly and helpful :) Highly recommend going there More

by Melissa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor
Mar 01, 2018 -

J&M Automotive responded

Good morning Melissa and thank you for your wonderful review. We look forward to serving you and your family for any future needs!

March 01, 2018

First time buyer Even when recommended by my mechanic (whom I hold in high regard), I was a little unsure as to what I would find (hearing many horror stories of snak More

by R123S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor
Mar 01, 2018 -

J&M Automotive responded

Thank you for letting us help you with your first time purchase. We are glad we have such great employees who do NOT give off the "snake-oil salesmen" feeling or vibe. Enjoy the new ride for many years to come!

March 01, 2018

J&M really stepped up to the plate My son had bought a 2014 Jeep Cherokee LTD from J&M in March 2017. Turns out that vehicle had some undocumented Jeep features that caused some big is More

by GoPackGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Groppi, Brad Baumhor, Seth Brown
Mar 01, 2018 -

J&M Automotive responded

As with any "used" purchase some things do come up. Thank you for your patience in this matter as we can understand the frustration this may have caused. We are glad you are still a J&M customer and look forward to caring for all your automotive needs in the future!

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