J&M Automotive
Naugatuck, CT
Filter Reviews by Keyword
By Type
1,805 Reviews of J&M Automotive
Professional and Trustworthy. Rich was very helpful and delivered what he promised. The Mercedes Conv. I bought was also a good value.. A pleasure to do business with.. Rich was very helpful and delivered what he promised. The Mercedes Conv. I bought was also a good value.. A pleasure to do business with.. More
Rich rocks Rich ensured the process was smooth and he lived up to every promise. There was one light bulb that failed and Rich had the issue immediately resolved Rich ensured the process was smooth and he lived up to every promise. There was one light bulb that failed and Rich had the issue immediately resolved. More
Oh What a Feeling Toyota!! This was my first experience with J&M Automotive the process from start to completion was simply remarkable, excellent! Sue Janelli my salesperson wa This was my first experience with J&M Automotive the process from start to completion was simply remarkable, excellent! Sue Janelli my salesperson was straightforward, incredibility, professional and Ken Nelson the financial manager top notch! Since purchasing my car I have noticed large quantity of vehicles in the South Western part of Connecticut with J&M Stickler(s) on the back. Yes! I know where to purchase my next vehicle. “J&M Automotive” Naugatuck, CT. Queen S – Norwalk, CT More
5 STAR WORTHY SERVICING!!! Steve was very helpful and kind. He helped me pick the right car and even broke down the process. He even EDUCATED me on my apr and what to expect. Ve Steve was very helpful and kind. He helped me pick the right car and even broke down the process. He even EDUCATED me on my apr and what to expect. Very down to earth guy that made the experience less stressful!!! More
Fred Blum A great man to get a hold of! If you need your car fixed, his dedication gets the job done! Fred is a caring and passionate employee!!! If I could giv A great man to get a hold of! If you need your car fixed, his dedication gets the job done! Fred is a caring and passionate employee!!! If I could give him more stars on the rating scale to share my excellent experience I would! I definitely do not mind the long waits in the waiting room; o leave knowing my car was cared for! More
Outstanding Service Experience They are always straight forward, give me what I need without being pushy and always make sure that I am happy and satisfied when I leave. They are always straight forward, give me what I need without being pushy and always make sure that I am happy and satisfied when I leave. More
Car Repair Fred and his team in the service department continue to amaze me - there are few things that are more terrifying (from a financial standpoint) than yo Fred and his team in the service department continue to amaze me - there are few things that are more terrifying (from a financial standpoint) than your car needing repair, yet every time I bring it to J & M for service they manage to repair my car for hundreds less than what the chain-mechanic shops quote me. They're always fast, efficient, friendly, and honest. I don't ever leave there feeling like I got ripped off, especially since the most recent repair J & M did for me cost me 1/5 of what a chain mechanic quoted me. They have gone above and beyond multiple times and we will never take our cars anywhere else. More
Second purchase This is my second purchase in 3 years and the experience was excellent once again. They were easy to work with and very friendly. J&M will be my fist This is my second purchase in 3 years and the experience was excellent once again. They were easy to work with and very friendly. J&M will be my fist stop on my next purchase. More
Up-standing from Start to Finish The first person I communicated with at J & M Automotive was Seth Brown. He was patient and the epitome of professional. He suggested specific back-r The first person I communicated with at J & M Automotive was Seth Brown. He was patient and the epitome of professional. He suggested specific back-roads to get to the dealership, as it was rush-hour. That went well. Sue Janelli helped me when I arrived. I am impressed with her knowledge of Subarus and mechanical understanding, overall. I like her down-to-earth, real-world attitude.I liked that absolutely no pressure was placed on me to purchase any particular car. Sue Is very clear and easy to understand when outlining a buyer’s options. She is a woman who gets the job done. She doesn’t pull any punches and she is not a time-waster, yet she will take as much time as you need to ensure your comfort. If you are looking for a better used car, and you want a dealership that will stand behind what they are selling, J & M Automotive is a great place to start. They have an impressive array of presentable cars so you don’t have to trot around from town to town. If you want a real expert to work with, who will work hard to get you what you want, and streamline the car buying process, I cannot recommend Sue Janelli highly enough. Motor-on! More
Love My New Car Brad at J & M Automotive is the best! He was so helpful in finding my car and the whole purchase was effortless. At no time was he pushy or overly e Brad at J & M Automotive is the best! He was so helpful in finding my car and the whole purchase was effortless. At no time was he pushy or overly eager for the sale. He was honest and up-front with us. Although he serves countless customers, he treated us as if we were his only customer. He took the time to listen to our needs and developed a relationship with us. It was not just about the car, he truly cared about us personally. We have purchased 3 cars, as a family, from J & M Automotive. I would highly recommend them when purchasing a used car. They are honest and can be trusted! Thank you, Brad and everyone at J & M! More