Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J&M Automotive
Naugatuck, CT
1,803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
1,803 Reviews of J&M Automotive
February 07, 2019
Amazing Awesome service he listen to what I wanted Will recommend to anyone I know Best experience I’ve ever had a at dealer Will never go anywhere els Awesome service he listen to what I wanted Will recommend to anyone I know Best experience I’ve ever had a at dealer Will never go anywhere else More
by Maria Torres
Employees Worked With
Ken Nelson, Steve Groppi, Kassie Merancy
February 04, 2019
Great; Friendly; Family Atmosphere Friendly, very understanding and straight to the point! Great customer service! I have referred family; and they have been very happy with the service Friendly, very understanding and straight to the point! Great customer service! I have referred family; and they have been very happy with the service. So i thought it was time for me to come down and get one for myself; it was a great decision. Couldn’t be happier. Thank you J&M More
by VelanyV
Employees Worked With
Ken Nelson, Ray Demers
January 30, 2019
Great experience, second car through dealership. Super professional environment. None of the types of salesmen that pressure you into buying a vehicle that isn't right for you. They listen to what yo Super professional environment. None of the types of salesmen that pressure you into buying a vehicle that isn't right for you. They listen to what you're interested in, and are accommodating as far as coming in to test-drive and pick you up new vehicle. Would highly recommend to anyone looking to buy used. More
by saramfinley143
Employees Worked With
Dannielle Cureton, Rich Grassi, Ray Demers
January 30, 2019
Smooth. Easy. Professional. A pleasure coming here. I found the dealership and car on line last night at 11pm. The experience here was outstanding. Ray and Danielle were perfect. And Seth was a great wh I found the dealership and car on line last night at 11pm. The experience here was outstanding. Ray and Danielle were perfect. And Seth was a great when I first called this morning. No issues here. Highly recommend. More
by BMiller
Employees Worked With
Dannielle Cureton, Seth Brown, Ray Demers
January 29, 2019
Absolutely better than a 5 star review! J&M is the best place to buy a car! I was looking to buy an SUV but was hesitant about being taken advantage of like I had been in the past. I was ref J&M is the best place to buy a car! I was looking to buy an SUV but was hesitant about being taken advantage of like I had been in the past. I was referred by three people who had done business with them so I decided to look online and read the reviews. I met with my salesman Luis Rodriguez and was immediately welcomed and educated on credit, vehicles, warranties, etc.. I was able to purchase a great SUV I'm in love with that was a perfect fit for my family. They're honest, friendly and patient. I'm referring family and friends to them for future purchases and I'll be a returning customer. More
by K Maury
Employees Worked With
Ken Nelson, Luis Rodriguez
January 25, 2019
Quick and Easy Great place to get a car, quick and easy! They treated me like I was a close friend not just someone off the street coming in to buy a car. Couldn’t b Great place to get a car, quick and easy! They treated me like I was a close friend not just someone off the street coming in to buy a car. Couldn’t be more happy. Thank you again More
by bhawks00
Employees Worked With
Ray Demers
January 25, 2019
Awesome! Friendly, understanding and straight to the point! Good deals and great customer service! I will be referring family and friends to J&M automotive for Friendly, understanding and straight to the point! Good deals and great customer service! I will be referring family and friends to J&M automotive for future deals! More
by Etellado
Employees Worked With
Ken Nelson, Ray Demers
January 24, 2019
Service Deparment I found Fred Blum to be very professional,honest,and caring.Answered all my questions in a manner that i could understand, and i felt confident that h I found Fred Blum to be very professional,honest,and caring.Answered all my questions in a manner that i could understand, and i felt confident that he was doing the best he could do remedy my situation. More
by usmc20yrs
Employees Worked With
Fred Blum
January 24, 2019
Great dealership and even better salesman! Totally blown away by this dealership and the salesman I dealt with. I had to drive over 4 hours away, so I called to check on a vehicle and get som Totally blown away by this dealership and the salesman I dealt with. I had to drive over 4 hours away, so I called to check on a vehicle and get some thorough information on it before I took the plunge and made a deal over the phone. I had never done this (doing a deal over the phone) before, so going into it, I was super nervous. Especially considering the "usual" car sales guy BS, I wasn't hopeful in the process going well. J & M Automotive (and Vinny P. in particular) showed me my fears were unwarranted. Vinny answered the call of duty with distinction and went above and beyond to check out the car right away, even though it was cold and raining! He got back to me in short order, gave me the run down on the car and told me the condition. We made a deal over the phone and it was even easier than going in person. He gained my trust right away. Just a really nice, up front guy, and not trying to give you the usual runaround. I finally made the trek to go get the car and it matched Vinny's description to the tee! Very clean car, just like he said, no big surprises whatsoever. Ken with J & M had everything all prepared and the transaction was smooth as butter. The dealership itself was also a really nice place, no rinky dink type stuff at all. They also serviced the car very well, much more than most.... Overall, in over 20 years of buying cars, this was the best experience I've had. The problem is, the next time I buy a car, if it's not from Vinny and J & M, I am sure I will leave disappointed... Go see these guys, specifically Vinny Petta, believe me you will not regret it! Thanks a lot Vin! -Joe from NH- More
by joerizzo
Employees Worked With
Ken Nelson, Vinny Petta
January 21, 2019
Incredibly astounding & refreshing experience! If I was a gambling man, I’d bet on Brad every single time. His welcoming attitude, unquestionable professionalism, & overall demeanor are truly impec If I was a gambling man, I’d bet on Brad every single time. His welcoming attitude, unquestionable professionalism, & overall demeanor are truly impeccable, not to mention, refreshing. He was very personable, helpful & attentive at all times. He makes you feel like he is truly on your team the whole time, with the end goal of getting you in a safe, reliable & affordable vehicle to fit your needs & budget. Very rarely do I put my own reputation on the line to give rave reviews, but Brad deserves every word of this & more. I cannot compliment him enough for his incredibly astounding Customer service. If I had to give a # 1 reason as to why I would definitely give J&M my business in the future, Brad would be it. I recommend him 110%, to anyone & everyone looking to get a new set wheels underneath them! I look forward to working with Brad & the J&M team im the future! Danielle from Finance was remarkable as well, & if I were in the book writing business, I’d write another few paragraphs about her great customer service as well, but to wrap things up, I’ll just leave it at this: I’ll definitely be back in the J&M building for my next vehicle! More
by SAdomelis
Employees Worked With
Brad Baumhor, Dannielle Cureton
