Irvine BMW

I went to Beverly Hills BMW (near where I live) and the service was TERRIBLE. After calling serveral BMW dealerships, I came in contact with Andrew Einhorn at Irvine BMW. I got ALL my questions answered, service was TERRIBLE. After calling serveral BMW dealerships, I came in contact with Andrew Einhorn at Irvine BMW. I got ALL my questions answered, he was professional, met my needs, and received amazing customer service. Irvine BMW is FABULOUS and I highly recommend using Andrew!! I now have my gorgeous brand new 328i convertible and I couldn't have done it without Andrew making it happen for me. Don't waste your time at Beverly Hills (they were too "busy" for me and I felt like a burden rather than a customer). Go to Irvine, it's worth the drive!! More

Andrew is very attentive in the whole sales process, including post purchase questions. I would recommend him to ppl, already have infact. I got a pretty awesome X3 with M sport and Andrew def made thi including post purchase questions. I would recommend him to ppl, already have infact. I got a pretty awesome X3 with M sport and Andrew def made this process as easy as possible. Application and negotiated price were all solidified before we even met. All I had to do when we met was test drive the car, write a check, sign the agreement and it was done. I'm a first time car buyer/ lessor, I had many many questions pre and post purchase, he was totally responsive. Def give him a ring or shoot him an email, he won't let you down! More

We purchased a CPO 2008 BMW 528i from Irvine BMW via their Internet Sales Team. Our Sales Manager was Andrew Einhorn. We are extremely pleased with the car and the overall car buying experience. The sta their Internet Sales Team. Our Sales Manager was Andrew Einhorn. We are extremely pleased with the car and the overall car buying experience. The staff we dealt with at the dealership was professional, courteous, highly responsive, and knowledgeable. We recommend Irvine BMW. More

Andrew einhORN is a rip off... HE SOLD ME A CAR THAT WAS SITTING IN THE DEALERSHIP FOR TWO YEARS. WHEN I TRIED TO INFORM HIM ABOUT WHY I WAS UNHAPPY.. HE GAVE EXCUSES AND EXCUSES FOR ME TO FEEL BETTER... HE SITTING IN THE DEALERSHIP FOR TWO YEARS. WHEN I TRIED TO INFORM HIM ABOUT WHY I WAS UNHAPPY.. HE GAVE EXCUSES AND EXCUSES FOR ME TO FEEL BETTER... HE DID REDUCED THE TICKET PRICE WHATSOEVER.. HE DOES NOT TRY TO HELP A CLIENT.. HE IS IN IT FOR THE MONEY.. (I'M SURE EVERY SALES PERSON IS)... I HOPE HE DOESN'T SCREW ANOTHER PERSON OVER.. I HOPE HE GET FIRED FROM BMW.. I WILL NEVER RECOMMEND HIM NOR THIS BMW.. More

Andrew Einhorn was very friendly,accommodating and most of all able to help us get the car we want with the affordable price. He was kind and and was very professional. Knows what he is selling. We are v of all able to help us get the car we want with the affordable price. He was kind and and was very professional. Knows what he is selling. We are very HAPPY with the service of Andrew Einhorn. THANKS ANDREW! More

I bought my first BMW at Irvine this week. I went to four other dealerships prior to this one and the service I received here was SUPERB!. I did hundreds of online searches looking for the the options I want other dealerships prior to this one and the service I received here was SUPERB!. I did hundreds of online searches looking for the the options I wanted. Paul Bailey, internet sales manager treated us very professional, knew the answers to all our questions and was very eager to earn our business over the phone as well as in person. He treated us with dignity and respect. Paul told us "Come to our dealership and I will make it worth your drive since you come from far away". We came from 115 miles away and we experienced exactly what he promised. Ken Porter, Finance Manager took the time to explain our warranty options and worked really hard to give us a great deal. We were extremely satisfied with our experience at Irvine BMW. GREAT JOB GUYS!!!!!!!!!!! More

I purchased my first BMW on 3-28-12. I went to four other dealerships prior to Irvine BMW and the service I received at Irvine BMW was SUPERB!. I did hundreds of online searches looking for the car and o dealerships prior to Irvine BMW and the service I received at Irvine BMW was SUPERB!. I did hundreds of online searches looking for the car and options I wanted. Paul Bailey, Internet Sales Manager treated us very professional, knew the answers to all our questions and was very eager to earn our business over the phone as well as in person. He treated us with dignity and respect. Paul told us "Come to our dealership and I will make it worth your while since you are coming from so far away". We drove 115 miles one way and we experienced exactly what Paul promised. Equally, Ken Porter, Finance Manager took the time to explain our warranty options and worked really hard to give us a great deal. Ken was great. We were extremely satisfied with our experience at Irvine BMW during the purchase of our new car. I would like to commend Paul and Ken for their professionalism, customer service skills, and for making our buying experience so amazingly pleasant. GREAT JOB GUYS!!!!!!!!!!! Joan Cordova More

I have 2 Lexus and one MBZ, but my experience with Irvine BMW far exceeded my expectations. The employees, especially Franz, were extremely friendly, helpful, and courteous. Franz answered all my questions p BMW far exceeded my expectations. The employees, especially Franz, were extremely friendly, helpful, and courteous. Franz answered all my questions professionaly, and was very reasonable and honest. I would recommend Irvine BMW to whoever wants to get a great, straight forward deal. More

We purchased a new BMW and everyone was helpful and friendly. A couple days after purchasing the vehicale we decided that we would like to get the extended warrenty Frank our salesman said no problem w friendly. A couple days after purchasing the vehicale we decided that we would like to get the extended warrenty Frank our salesman said no problem we can still get that for which was great. We also noticed a very small scratch in the door which Irvine BMW repaired immediatly and it turned out perfect. My wife and I are very happy with service, and sales departments we would recommend Irvine BMW to all of our friends anytime. More

In early December 2010, I brought my car in for evaluation of a steering problem that I was experiencing. After making many attempts to speak to one of the service advisors and many calls where I evaluation of a steering problem that I was experiencing. After making many attempts to speak to one of the service advisors and many calls where I was left and forgotten on hold, I left several messages for the service advisors before I was able to schedule a time for the car to be seen. This was already a sign of deteriorated service at Irvine BMW. Finally, after I drop off my car, later that day, Albert the service advisor called me and told me the cost of Bushing and Control arms will be about $620. I asked Albert if all the parts (bushing and control Arms) are being replaced. He assured me that everything would be taking care of as indicated. Two weeks later, I took my car to an the independent shop for an oil change where I found out that Irvine BMW only replaced the Bushing and did not replace the “Control Arms” for my car. After several days and several calls, I was finally able to talk to Albert about my concern. He told me that the control arm actually did not need to be replaced! I was shocked! But I agreed to pay the $620 thinking all parts will be replaced. I raised my concerns by sending a letter to the service manager, but he never responded. I forwarded my concerns to the Dealer's General Manager twice, he never responded. Do not trust this dealership with anything! there are other places to get more honest and reliable service for your BMW than Irvine BMW. More