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Irvine BMW

Irvine, CA

4.9
709 Reviews

9881 Research Dr

Irvine, CA

92618

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709 Reviews of Irvine BMW

April 14, 2017

The most disgusting BMW dealer BILL YANG YU It was a very bad experience, BILL YANG YU is the most junk salesman I've ever seen, when you talk to him on the phone after a price, you drive an ho More

by XINYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BILL YANG YU
March 17, 2017

Great customer service and a nice loaner car Good service, Car done on time, nice loaner car, This is my 3rd car that I bought at Irvine and I will by my 4th car here if it is a BMW More

by Driver1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
February 13, 2017

RIP OFF I am an 8 year customer who has purchased/leased, serviced three of my cars at Irvine. Brought my 2008 x5 in and asked to have a full inspection. Was More

by Ted Comfort
Recommend Dealer
No
Employees Worked With
Steve
December 27, 2016

Worst Services Experience yet. Waring to potential customer/consumers. -Bad Services Department- I have had the worst dealership experience at this location so far in my 8 years More

by Bowen Song
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not served.
December 05, 2016

Dishonest I called because my airbag and seatbelt lights came on. I saw that there was recall issued on the airbag so I decided to call Irvine BMW to confirm. I More

by Carguy0810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOAN
November 14, 2016

Fantastic Experience Justin Slogar by far is the best service advisor for BMW'S that I have dealt with in over 10 years. He knows his stuff, takes care of you, and is ho More

by bmw4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service car rental gentelman
November 02, 2016

Dishonest price quote and service I came to this place because my 2012 X5 was leaking oil on November 1, 2016. After 2 hours of placing my car there, the adviser call me. He informed m More

by dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
September 30, 2016

"TERRIBLE" service i drop off my car for service. my z4 adaptive headlamp is not working while im driving. but you can only notice when its gets dark. i told everyth More

by cmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BROOK PETERSON and Robert Davis
September 05, 2016

TERRIBLE Hello To begin with a brief background about my self I am a double board certiified MD in Neuropsychiatry and Sleep Medicine and also A Forensic More

by DR RRC MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Montaya and Fred
August 25, 2016

Misrepresented Needed Repairs - Never Trust Irvine BMW Irvine BMW misrepresents needed repairs and tried to cheat me. I needed New Battery, Oil Change and Cigarette Lighter had no power. Service Adviso More

by Irvine_BMW_Cheats_Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor
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