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Ira Subaru - Service Center

Danvers, MA

4.8
544 Reviews

544 Reviews of Ira Subaru - Service Center

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March 09, 2025

Your people are so friendly & kind. It makes approaching them about any concern very easy. & they always feel very genuine.! Thank you for training them so well More

by lahdah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Today it was Matthew
Mar 12, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Great service department. Friendly staff. Comfortable waiting area. Yvonne is great. Can't say enough More

by jim1tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne djongh
Mar 09, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff Yvonne to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Yvonne did a great job! She provided excellent customer service and explained the technicians recommendations. More

by johnmaguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejonge - 5 stars
Mar 09, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff Yvonne to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

I brought my Legacy in for routine maintenance and was impressed with the service. Michaela was exceptional and the work was completed in a reasonable time. The waiting area was one of the nicest I had se More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 09, 2025 -

Ira Subaru responded

Hello Ben, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Great service from beginning to start. Michaela was very helpful, friendly, and knowledable. I look forward to working with Subaru as well as Michaela. More

by Justjuanlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 09, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. More

by Jonathantex121102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2025

Very professional. Dr Service department did their best to honor my time limit.. I was pleased at how I was treated More

by MJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 04, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 02, 2025

Staff are friendly and helpful. Yvonne took the time to answer some technical questions I had. The waiting area is cean and spacious. The time estimate I was given for the work was More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Mar 06, 2025 -

Ira Subaru responded

Hi Chance, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

I drop my car off and received excellent service. The staff is really attentive and helpful. More

by Cinloudunn62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Mar 03, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Mathew was very courteous and had my Crosstrek serviced as I requested. When I arrived to pick up my car, it looked brand new. It had been washed of all the road grime. The interior was clean and neat. I, More

by Hunnee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 03, 2025 -

Ira Subaru responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

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