Chad Donovan
Chad Donovan at Ira Subaru

Chad Donovan

Sales Consultant

Ira Subaru

97 Andover Street
Danvers, MA 01923

Contact Me
4.9
17 Reviews
4.9

17 Reviews

Write a Review

17 Reviews of Chad Donovan

October 22, 2026

Dealership Rating
Employee Rating

Everyone was so friendly and nice. I was able to get a perfect car and the service was exactly what I could hope for! More

by Rydood12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem, Kat Phommathet, Jack Jimenez, Habib Chaaya, Ronald Wilson , Marina Ishak, Jeff Lubas, Rafael Ortiz (all 5+ stars!)

Oct 23, 2026

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 04, 2026

Dealership Rating
Employee Rating

Habib was excellent! Guided us toward the car we wanted in our price range. That’s why we are return customers. More

by raynoldparadis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2026

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Habib here at Ira Subaru! If you have any further questions, please don't hesitate to reach out!

May 20, 2026

Dealership Rating
Employee Rating

Every time I go to the dealership it has been a wonderful experience Whether it is when I bought the car or coming back for service and maintenance. Simply wonderful More

by angelface0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Ira Subaru responded

Hi, thank you so much for your positive comments about Ira Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2026

Dealership Rating
Employee Rating

My experience with both the sales and service departments has been positive. I plan on continuing to get my car serviced at the dealership More

by karin.ob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2026

Dealership Rating
Employee Rating

Great service and friendly. Communicate well and is willing to work with you to meet your need. More

by Yokly Leng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2025

Dealership Rating
Employee Rating

Thank you! Great job, done on time with highest quality. Very welcoming environment and pleasant experience More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Ira Subaru responded

Hi Felix, thank you so much for your positive comments about Ira Subaru! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

Dealership Rating
Employee Rating

It was a decent experience, I thought the vehicles they had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me More

by Theflyersfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 15, 2025

Ira Subaru responded

Thank you for taking the time to share your experience. I’m glad to hear you found our pricing fair and were able to take home the vehicle you wanted. Regarding the delay with final delivery, in some cases where trade-ins involve existing loans, we must wait for the bank to release the title — a process that can unfortunately take time. While this is not uncommon, I understand how that timing may have come as a surprise. As for your interaction with our sales consultant, we regret the inconvenience you experienced. Occasionally, consultants are pulled away unexpectedly by other customers, but that should never impact your experience, especially during delivery. Your feedback is appreciated and will be used to help us improve communication and service going forward. If there's anything further, we can assist with, please feel free to reach out directly. Sincerely, Alcir Timas General Sales Manager atimas@group1auto.com

May 25, 2025

Dealership Rating
Employee Rating

Service great. Advisor great. Expensive but worth it for the piece of mind that everything will be done correctly! More

by ypgal69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michaela

May 28, 2025

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We hope you have a great day!

May 21, 2025

Dealership Rating
Employee Rating

Bought a new Legacy, at the time of sale the salesman told us (without being asked) that they were offering 5 free oil changes with the purchase. When we called to make appointment for the first one the More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 24, 2025

Ira Subaru responded

Todd, Thank you for your review and I am sorry that there was a misunderstanding. We have very aggressive prices and there is no need to offer those type of incentives. Maybe there was confusion with the maintenance plan that is offered by Subaru for a nominal fee? In any event, we are glad that you are enjoying your Subaru and if you are in the market again, please contact me personally and I will be sure to personally handle your transaction. You can contact me at roscoerobinson@group1auto.com Roscoe Robinson General Manager

May 24, 2025

Todd responded

This was not a misunderstanding, we never even asked about free oil change. Salesman just went ahead and told us "This car comes with 5 free oil changes, we used to only offer one but we have now combined with our Toyota dealership we are able to offer 5 free oil changes. Definitely not a misunderstand, more an outright lie. Would not recommend your dealerships to anyone.

April 18, 2025

Dealership Rating
Employee Rating

My husband, my son and I usually buy our new cars at Ira Subaru My dissatisfaction is the the amount of time spent waiting for service to be completed More

by merelmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Ira Subaru responded

Hi, we really appreciate your positive review! Until the next time we meet, take care!

1

Dealership Inventory (351 Vehicles)

new 2026 Subaru Outback car, priced at $47,576
2026 Subaru Outback
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $34,451
2026 Subaru Forester
new
Autumn Green Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $33,315
2026 Subaru Forester
new
MGM/- Magnetite exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $34,645
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2023 Subaru Forester car, priced at $25,972
2023 Subaru Forester
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
used 2023 Toyota RAV4 Hybrid car, priced at $33,184
2023 Toyota RAV4 Hybrid
used
Cavalry Blue/Midnight Black Metallic exterior
Automatic
All-wheel Drive